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Park Plaza Cardiff

4.0 star property
Travelers can rejuvenate with therapeutic spa treatments during the day before savoring local cuisine under starlit skies on the hotel's inviting outdoor patio

Choose dates to view prices

Park Plaza Cardiff, a central relaxation retreat, offers hot stone massages at The Laguna Health and Spa and outdoor dining at Laguna Kitchen and Bar. Enjoy an indoor pool, free in-room WiFi, and attentive staff to help explore nearby attractions like Principality Stadium.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is RM374
RM449 total
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

In-room safe, desk, iron/ironing board, travel cot

Superior Room

9.2 out of 10
Wonderful
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

In-room safe, desk, iron/ironing board, travel cot

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel cot

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Cardiff City Centre, a neighbourhood in Cardiff, Park Plaza Cardiff is near a train station. Cardiff Castle and New Theatre are local landmarks, and travellers looking to shop may want to visit Queen Arcade and Capitol Shopping Centre. TeamSport Cardiff and Techniquest are also worth visiting. Guests love the hotel's central location.
Visit our Cardiff travel guideOpens in a new window
Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • New Theatre - 1 min walk - 0.0 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Falafel Corner - ‬3 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪Longa Restaurant - ‬2 min walk

About this property

Park Plaza Cardiff

Upscale hotel near Cardiff Castle
Close to Principality Stadium, Park Plaza Cardiff provides a terrace, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a body scrub, a hot stone massage or a body wrap at the on-site spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare and al fresco dining. Fitness classes are offered at the health club; the property also has a bar, conference space and a steam room. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), express check-out and smoke-free property
  • Luggage storage, 1 meeting room and a 24-hour front desk
  • Multilingual staff, a lift and wedding services
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 129 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and travel cots

Similar properties

View from room
Hilton Cardiff
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
8.4 out of 10, Very good, 1,002 reviews
The price is RM404
RM484 total
includes taxes & fees
5 Feb - 6 Feb
Hilton Cardiff

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Park Plaza Cardiff?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Park Plaza Cardiff on 25 Jan 2026 start from RM 374.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Plaza Cardiff pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Checkout is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Principality Stadium and Cardiff Bay are also within 1 mile (2 km). Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

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Reviews

Park Plaza Cardiff Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

Reviews

8/10 Good

Mr Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Cardiff for a Christmas shopping weekend. Conveniently situated, in a quiet road, but close to shopping and also going out for a meal in the evening. Lovely entrance with sofas and a fire. Would highly recommend.
Stayed 1 night in Nov 2025

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room, very clean and comfortable. Staff were polite, courteous and friendly
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Had a nice stay at the hotel which is in a good location for Christmas shopping. Breakfast was very nice. Only downside was that the music from the Christmas parties at the hotel was quite noisy in our room.
Stayed 2 nights in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Decent stat overall property needs a little refurbish but great location central to city
Stayed 1 night in Dec 2025

8/10 Good

Lynne

Liked: Cleanliness
The room was clean and staff were courteous and friendly. A pleasant stay.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a good location. Rooms were large with high ceilings and large windows.
Stayed 1 night in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms - breakfast very good - staff extremely attentive and polite. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, attentive staff, great rooms for area and price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic.
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room very close to shopping centre and restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful service from reception staff. Huge bed in a large comfortable room. Will always stay here when I visit Cardiff
Stayed 5 nights in Sep 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

Had a great stay at Park Plaza, very relaxed, very quiet. We ate in the restaurant, food was delicious and service was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel, food was excellent and fantastic location.
Stayed 2 nights in May 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total stay experience was wonderful. The staff is exceptionally helpful and accommodating. The hotel location is central to and walkable for everything (castle, shopping, restaurants, etc), plus is clean and well maintained. The room is easily accessible, comfortable, and located within the hotel for a quiet stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Staff & service, amenities, property conditions & facilities
Nice stay, convenient location & pleasant staff. I Can only comment on the particular room we stayed in (305) but more attention required with cleaning. Thick layers of dust on the lights . Inadequate heating for a hotel of this size to be using a small plugged in electric oil filled heater placed in the middle of the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were
Stayed 2 nights in Sep 2025

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice and the bathroom and I liked the pool is well
Stayed 2 nights in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with very comfortable room. Let down by lack of parking and incredibly expensive charge for breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, food was beautiful and staff were very polite and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Lois-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. Beautiful rooms, lovely staff and great facilities.
Stayed 3 nights in May 2025

10/10 Excellent

Ceri

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great weekend

Other great stay thanks for a lovely relaxing weekend
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Lovely clean room reception staff very helpful and the amount of choice at breakfast was fantastic
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, was really good with my dad. Upgraded me for free. Very convenient for all activities in Cardiff!
Stayed 2 nights in Aug 2025

10/10 Excellent

NIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Great hotel, lovely big rooms, fantastic pool, steam and jacuzzi with a nice view. Really nice breakfast and friendly staff. Right opposite NPC car park, with a discount code from the hotel so very handy if you're driving in and it is close to the centre and Blackweir Fields!
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel , had a superior room with a view , but the only down fall was the air con wasn’t well in the room but other from that from the spa to breakfast top notch will be definitely returning in the future , the room was cleaned to a high standard to the staff on arrival was really welcoming,
Stayed 1 night in Jul 2025