Hotels near Cenote Elvira

"This resort IS TOO BIG. RIDICULOUS! You have to take a shuttle bus everywhere you go to get anywhere, insane food prices, jungala water park not included even though you're staying at Jungala?? Beautiful rooms, pools are pretty nice (but cold), but beach is rocky and not swimmable. Overall would not return. Staff are super nice but the size of the resort makes their job at trying to reserve stuff / restaurants/ communication near impossible. Just trying to do a load of laundry took an act of God. Never again."

"I would really give this resort a 3.5. There is a lot to love here- the grounds a beautiful and very well maintained, and the room we stayed in (Dunas) was very nice with convenient tech and ocean views. The entertainment, specifically the Imperial Band was excellent, and most of the staff were great, the activities directors were engaging and Maria at Mar y Tierra was a standout. The spa was great. However, the food was very disappointing. La Hacienda & L’Olivio were good as was Mar y Tierra which actually offered probably the best service of any restaurant. Everywhere else was disappointing and we tried every restaurant. The duck I had at L’Alsace was so over cooked it wasn’t discernible as duck. I wasn’t expecting Michelin star meals but for a 5 star resort the food was really subpar. Dining is a big part of vacationing for us so this was the biggest detractor. The drinks were also bad. Don Miguel was much better than any of the other bars as they found ways to balance their drinks but everything else uses terrible artificial sweeteners so we struggled to find something we enjoyed. Finding things to try was a pain because there are no menus onsite (QR code only) and outside the main hub the service is awful. The room was nice but we chose it for the pool and it was unusably cold. Much colder than ambient temp. Also the filter was so loud you could hear it lying in bed. Main pool loungers were gone before 10am. Beautiful but not somewhere we’d want to return to."

"Pool was awesome"

"Excellent service and restaurant selections!"

"Servicios "

"Wonderful family-run hotel on a lovely Cenote. If you want all-inclusive mass tourism, this is not for you. If you want an authentic Mexican self-catering room or apartment, off the beaten track, this is perfect. "

"The whole place was awesome. The site was very clean and just as I expected from the pics I saw on the Expedia Website. Super peaceful place. The food was excellent and the bar staff was super friendly. A huge shoutout to my man at the front desk Christian for all the help he was. Anything I needed he was right on top of it. It wouldn’t have been the same without his assistance."

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I think the room needs proper ventilation. The whole staff were super friendly, accomodating and welcoming. We had the pleasure to meet Jason (all around guy - concierge, manager, chef), Robert and Papa Oso. They took good care of us. The housekeeper although we didn’t personally meet her, she did a very good job at tidying up our room every day. There menu option was limited but the food was delicious all the time. We even had a bon fire after dinner with marshmallows to eat😁. We’re satisfied overall. Service was great. The resort has a lot of potential for more activity options aside from what they already offer - e.g. ATV tours around the area, cooking class, wildlife watching, stargazing, etc. We will be back! "

"This was a beautiful hotel with lots of charm, sweet animals, and a quiet and peaceful vibe. The room was spacious and clean; very good value for the price. Food was not available on demand so bring snacks, and be prepared to wait for assigned meals and dinner times. The full menu was not available. That was slightly inconvenient, but the food itself was delicious, and our chef was a lovely person. All in all, we loved it! Some helpful feedback for the host: I contacted the owner multiple times via WhatsApp to ask questions before our stay; but they did not respond to me. This is something that could be improved upon so guests feel they have someone at the property to communicate with. "