Casatisma hotels from RM315

"Beautiful room and very attentive staff. Would definitely stay here again!"

"Unfortunately, I cannot recommend this hotel, as our stay was very disappointing. The staff were very friendly, and I’m genuinely sorry if this review upsets them, but I cannot be dishonest about the property itself. I initially intended to give a score of 2/10, but revised it to 4/10 because the breakfasts were quite good, and the room cleaning provided by housekeeping was also very well done. Unfortunately, everything else fell far below expectations. The temperature in both the room and the corridors was uncomfortably high—it felt close to 30°C. The hotel is marketed as a 4-star property, but in reality it felt more like a 2-star hotel. The biggest issue is the noise: it was extremely loud at night, making it nearly impossible to get proper sleep. The food in the restaurant was also very poor. Even simple dishes, such as baked potatoes, were undercooked and seemed as though they had been prepared in a microwave."

"Clean but had some ants on the floor and housekeeping comes way too early (8 am) and stays till around 10 am and if you don’t leave the room by then, your room doesn’t get cleaned. Receptionists were super friendly and helpful. "

"Very dirty old tired place"

"It was an okay stay. Didn’t particularly like the single room. The bed was in a sorry condition. "

"Staff is super friendly. Loved the girl at the bar -Wendy and the other girl at front desk-Julia. Excellent service. Everything was perfect and smooth. Cleaning staff was 5/5 I’m a female solo traveller stayed over 5 nights. Overall experience was fantastic. "

"Wonderful service and excellent accommodations. Very artful decor. Highly recommend. "