Cartagena Hotels with Swimming Pool

"Clean room staff was nice"

"Great location, very clean, and the service was excellent. The staff was friendly and helpful, making the experience even better. Would definitely recommend!"

"Todo perfecto"

"Beautiful family oriented place defiantly recommend "

"I had a very disappointing experience with the hotel management regarding billing and customer service. My confirmed reservation rate through Expedia was $1,643.04. However, upon check-in, the hotel charged me $1,866.33 instead. When I brought this issue to the attention of the manager, instead of trying to resolve the matter professionally, I was told that “this is our hotel, not an Expedia hotel,” and that they could “charge whatever they want.” I found this response extremely unprofessional and unacceptable. As a customer, I expected transparency, honesty, and respect for the confirmed booking rate. Unfortunately, the management showed no willingness to assist or honor the agreed-upon price. This experience left me very frustrated and dissatisfied. I would strongly advise future guests to carefully review all charges and be cautious when booking through third-party platforms, as the hotel may not honor the confirmed reservation rate"

"El hotel es espectacular. La ubicación es buenisima, el desayuno delicioso y los cuartos super cómodos!"

"They need to add more items to the breakfast "

"Everything was AMAZING. The breakfast was delicious with so many options and typical Colombian dishes. The hotel amenities looked like they were pulled from a painting. The staff was so friendly and welcoming. Literally no complaints; hands down the best hotel in Cartagena!!!!"

"Outstanding accommodations, house keeping, staff, restaurants, breakfast, and will stay at this hotel on our next visit "