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Charleston Santa Teresa Cartagena

5.0 star property
Travelers find relaxation on the rooftop terrace with panoramic views, rejuvenating spa treatments, and sunny afternoons by the poolside

Choose dates to view prices

The Charleston Santa Teresa Cartagena blends historic charm with modern luxury in vibrant Cartagena. Guests enjoy a rooftop terrace, spa, three restaurants, an outdoor pool with sun loungers, free in-room WiFi, and attentive staff for a pampering experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM1,451
RM1,451 total
28 May - 29 May

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 586 reviews
The price is RM1,403
RM1,403 total
6 Jun - 7 Jun
Movich Hotel Cartagena de Indias
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About this property

Charleston Santa Teresa Cartagena

  • Luxury historic hotel near Clock Tower
  • Located close to Cartagena de Indias Convention Center, Charleston Santa Teresa Cartagena provides a free breakfast buffet, a rooftop terrace and designer shops on-site. Treat yourself to a facial, aromatherapy or a sports massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Other perks at this hotel include:
    • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
    • Free bike hire, airport pick-up service (surcharge) and a ballroom
    • A porter/bellboy, outdoor furniture and luggage storage
    • A front desk safe, massage treatment rooms and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 87 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as iPads and pillow menus.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Frette Italian sheets and down duvets
    • Bathrooms with rainfall showers and designer toiletries
    • 55-inch TVs with satellite channels
    • Daily housekeeping, desks and phones

Similar properties

2 restaurants; breakfast, lunch, and dinner served
Sofitel Legend Santa Clara Cartagena
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  • Pool
  • Hot tub
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,002 reviews
The price is RM1,547
RM1,547 total
2 Jun - 3 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 60.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Charleston Santa Teresa Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at Charleston Santa Teresa Cartagena?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Charleston Santa Teresa Cartagena on 28 May 2026 start from RM1,451, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charleston Santa Teresa Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charleston Santa Teresa Cartagena?

This property doesn't offer parking.

What time is check-in at Charleston Santa Teresa Cartagena?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Charleston Santa Teresa Cartagena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Charleston Santa Teresa Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 19 per vehicle applies.

Where is Charleston Santa Teresa Cartagena located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Caribbean Naval Museum and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 658 out of 852 reviews
Rating 8 - Good. 126 out of 852 reviews
Rating 6 - Okay. 35 out of 852 reviews
Rating 4 - Poor. 14 out of 852 reviews
Rating 2 - Terrible. 19 out of 852 reviews

Reviews

Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and their suggestions for activities with two young kids were exactly what we needed it. The food was amazing and the hotel in general was more than we expected.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, very genuine in helping our every need. The spa was amazing, I had 2 massages with Maria, very good!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Cortana is a great place to go party. Enjoy rest everything‘s there people beautiful the best and the best. Just the Immigration needs to get better. It is ridiculous lines in there Immigration, terrible -10.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service beautiful hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

marjaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very helpful concierge, great staff and continently located close to wonderful restaurants. The room was spacious and we truly enjoyed it
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Manolo

Liked: Cleanliness, property conditions & facilities
Room was clean with excellent staff service. Amenities were cozy and comfortable. The location was unbeatable. If coming back to Cartagena definitely staying here again!!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Helpful Concierge. Spotless room. Beautiful hotel. Awesome pool. Nice breakfast. Loved this place and am ready to visit again.
Comfy Alcove
Hotel at dusk
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Phylicia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The pictures don't do it justice. The room was clean room and housekeeping was done twice a day. The front desk staff were kind and helped in every way they could.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Consuelo

Liked: Amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Faranak

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service. Very luxurious and relaxed. I would only suggest that they put felt on the bottom of the chairs in the rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

RAFAEL DOBRZYNSKI

Liked: Cleanliness, amenities, property conditions & facilities
Great room, everything great so far
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, easy to walk everywhere. Leonardo and Jesus at Reception were extremely welcoming and helpful during our stay. They were great with my 7 year son. Greeting him by name and always smiling. The rooftop pool is an oasis with breathtaking views — an incredible, relaxing space. Breakfast was something we looked forward to everyday. Excellent choices on the buffet, delicious coffee and made to order eggs and waffles. Kelly at the restaurant was super attentive. Security and the bell hop team always greeted us when came and went. The little details of the housekeeping staff were appreciated (turn down service at night!) Thank you for a wonderful stay.
View from rooftop pool
Restaurant
Rooftop Pool
Stayed 3 nights in Mar 2026
Verified

8/10 Good

LENER

Liked: Cleanliness, amenities, property conditions & facilities
I got mixed feelings about given it a 4 star review but the menu is not simple. The staff is super friendly. The pool view to the city is amazing. The service is great. ,
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Great staff, perfect location, good restaurant.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and friendly staff
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Best service you could ask for.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alaedin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Igor Yovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services good quality of amenities, the staff very good
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and ideally located within the walled city.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

abigail Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it especially the location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great hotel!
Stayed 5 nights in Nov 2024