Hotels near Capital Helpline

"Quality breakfast for London. House keeping could have been better. "

"The location is good"

"Amazing hotel; beautifully appointed rooms; fabulous staff. Honestly it was beyond fantastic! "

"Rooms need updating. Furniture is worn, curtains are very dusty. Our room had very visible signs of a leak in the ceiling. Waits for elevators are long and be prepared to stop at every floor going up and down. Despite the variety, breakfast is lacking in flavor. Coffee is instant, no creamer options. Ended up skipping altogether after the first morning and spent additional money elsewhere. The view of Tower Bridge is great and proximity to Tower Hill tube is a plus. This hotel is just “ok”. Gets you by a few nights, but not the place to stay for 8 nights like we did. Not recommendable and would skip it."

"Stayed here for weekend , location excellent, breakfast fantastic . Big shout out to concierge for keeping our luggage until we were leaving for airport "

"I didn’t even stay here because the rooms were not clean. WiFi didn’t work ever. I was moved to three different rooms and they were each not clean. The carpets are filthy and didn’t want to walk barefoot in the room. Upsides: location and clever layout of small room to keep suitcase out of the way. "

"The hotel exceeded all expectations. We arrived and our room was not quite ready. The check in staff offered us a voucher for two glasses of champagne while we waited; they then come to find us to tell us the room was ready and they had upgraded us. We had a lovely room with a nice view. On the way back after dinner we stopped at 12th knot for a couple of cocktails and enjoyed the atmosphere and great view over St Paul’s. Our room was on the 9th floor, not the biggest room we have ever stayed at, but a good size, with a nice bathroom and decent amenities. My only comment is that it would be nice if there was a mirror by the desk so that it can be used as a dresser. The bed was comfortable and the hotel quiet, no slamming doors through the night like in other hotels. A very enjoyable stay. "

"Internet was fine, but we didn’t stream or play games. Staff was very helpful. The proximity to tourist areas was great. The only improvement would be to change up the breakfast menu. It was quite repetitive."

"Great Hotel! "