Hotel di Bunker Hill

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Great location. Walking distance to many sites, including Grand Central Terminal."

"The hotel is not like the pictures at all. It was old building and very very small rooms (by the way i know manhattan room but it’s not like this)"

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"Rooms a bit small, but okay for a night or two, lift can take a while to get sometimes and almost always full! Staff will store your luggage after check out, walkable to Battery park (wouldvof been a nice walk had it not been under construction). Close to walk to the Brooklyn Bridge and Water Taxi etc. Not a lot of good places to eat in the imediate area and a noisy bar right next door, but okay for a qiick visit.!"

"Cute property. Lovely friendly staff."

"We travelled as a family of 4 adults and were given 2 queen size mattress. It was adequate for us and comfy. Only gripe I had with the bed was that the bed frame was atop a metal base with sharp edges at the base plus the frame was held together by clasps which jutted out! I had the unfortunate incident of grazing against it twice wand caused a cut both times. I’ve mentioned to the front desk and the lady apologised and said she will notify the management about it. Besides that the rooms were...

"Good staff"

"Stay was seamless and effortless. The staff was very friendly and accomodating!"

"I stayed here for two nights and had a mixed experience. First, I want to give a shout-out to the front desk staff—they were incredibly friendly and welcoming. The property is also in a perfect location, within easy walking distance of everything you need. As for the accommodations, the room looked a bit rundown and the bathroom was dated, though both were clean. However, the AC was quite loud, which made it hard to sleep at night. Additionally, the water pressure and temperature in the shower...

"Pay attention to the elevators when you press you floor. It tells you what elevator to catch. Not sure the issues that people had.. catch the correct elevator and you have zero issues. "

"Loved our stay"

"Room was clean, staff attentive"

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."

"Great location! The staff was not friendly and make sure you verify the terms of valet upon checking in. I was told I could get my car, drive my daughter to her conference and come back and they would park my car. When I returned they said I would be charged the valet charge a second time because I was remarking my car. When I addressed the staff member who gave me the initial directive, the manager disregarded me."

"Good location, friendly front staff, fans in bathroom did not work"

"The hotel is great, nice location, clean, comfortable and quiet rooms. It does feel a bit empty at the moment and there was no internet or cable TV in the rooms, but a great value overall"

"Spared every expense. What appears to be a very efficient use of space in a great location turns out to be a dirty and exceptionally loud overnight stay. Housekeeping left previous user's washcloth in the shower which inspires confidence that the sheets were actually changed. Worse, every time someone left their hotel room you hear a reverberating CRASH in your room. Wouldn't be bad if this was a hotel targeting business travel, but with half the people i met at 10pm holding handles of...

"Excellent location with amazing view from our room. "