Hotel Dekat Broad Street Gallery

"My favourite place to stay when visiting Birmingham. Beautiful hotel, and perfect location."

"Helpful staff, decent breakfast. Biggest deterrent was the overwhelming cigarette smoke smell in the room, real damper on the stay."

"Very clean comfortable bed friendly staff"

"Lovely room, comfy beds, spa was amazing"

"The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service."

"Woke up in the morning and at 11:02, as we were leaving the room had housekeeping ignoring me and then swearing at my face"

"Easy check in, parking available for £15 / day, good location for city centre."

"Beautiful unique room so much work gone into the detail to create a luxury feel Staff more than helpful Would definitely return"

"Our weekend was ruined from the start. We were assigned a room with broken AC during freezing weather. Instead of helping, the front desk was dismissive and told us to fix it ourselves. After we insisted, we were moved to a second room, but the AC unit was locked and uncontrollable.Management severely needs to train their staff on basic customer service and inspect rooms before guests arrive. "

"First stay at this hotel. Great locations, friendly staff members, clean and quiet. Love it! Great quality/price ratio."

"It was okay."

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"Really nice hotel, great size room"

"I would recommend & will likely stay here again if I am ever in the area. Positives: Easy check in, parking is discounted & next door, late checkout option, comfortable bed, kitchen area fully stocked & had everything needed, the room areas were split nicely & the shower water pressure was perfect! Negatives: I paid for a family room but was given a standard room which meant I had a shower instead of a bath tub which was annoying as the shower head did not come off making it difficult to shower...

"Ok stay,cleaning standards need to be checked,ok breakfast but nothing special"

"Chambre très propre et spacieuse. La literie est confortable. Petit-déjeuner très complet. Une très belle expérience !"

"Nice room hated the wet room concept for the toilet and shower, room was small"