Hotel Mewah di Brentford

"I was astounded how expensive this hotel was for a pretty standard hotel. The staff gave me the wrong room number and I tried to get into the wrong occupied room. When I went to explain my plight the staff appeared burden by my request for the correct key and room and no apology was forth coming. I order a simple meal and was told the wait would be 30mins, 90mins later I was still waiting. When it arrived it was merely adequate. I would not stay here again."

"The hotel carpets were water‑stained and grim, the air‑conditioning was dead on arrival, and the “solution” offered was a fan so weak it couldn’t cool a hamster. The curtains didn’t close, so I spent the entire night lit up like a shop window. Yes, the location is great, Sainsbury’s next door, but the mythical “free parking” might as well be listed under folklore. Unicorns are more common. Communication was a shambles from start to finish, and the manager and staff seemed genuinely unaware of...

"Had a fantastic stay. Special kudos to Mr. Abaas who went above and beyond to help with everything we needed. The breakfast was excellent too - fresh, varied, and a great start to each day. Enjoyed the use of the pool too. Very refreshing after those hot London days. Highly recommend!"

"Breakfast was great"

"EVERYTHING about this property was perfection. The room, massages, staff. Will def go back."

"Clean room, good service, beautiful hotel and a nice location!"

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Very expensive with no justification. Good location, but maintained poorly. Rooms are on the small side"