Hotel Dekat Bowlero West End

"Everything was great "

"The property and room was wonderful. The staffing in the morning was a little unfriendly but the afternnon/evening person was delightful, We loved having all of the ammenities of the room. We would have loved it even more if they had a hot tub. Very clean and comfortable Beds "

"Clean room and full amenities"

"Shower leaked all the time water on the floor. Hotel breakfast was sub par. Room was basic for a suite. "

"The breakfast buffet was great."

"overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working. "

"The room wasn’t cleaned at all the whole time we were there we were rationed towels only given 2 even though I booked a room for 3 people not once did they ever come in and atleast empty trash and refill toilet paper never have I stayed at a hotel where you had to go down and ask for clean towels and empty your own waste baskets"

"While the front desk was understanding and did the best they could for the situation. The hotel was sold with groups of preteen and teen girls who were uncontrollably running on all floors of the building and threw all of the staircases. Our 10 year old had a state competition that she needed to wake up for at 5 AM. Both nights we stayed at the hotel the hotel was unable to manage the kids running wild through the hotel into the night. My husband and I had to visit rooms and parents who were...

"Clean and friendly staff"

"only really giving a 2 star cause they were understanding when i cancelled our second stay. however, the room we stayed in was horribly gross, and even though it was one of the smoking rooms the condition could have been A LOT better. there were something of burn holes in the coned cover and the bed felt like laying on cardboard. it was a plus that there were no bed bugs… but that’s about all i could say. i would not stay here again and would not recommend staying here. we were in the rear part...

"Convenient location. Ample parking. Amazing staff who goes above and being to ensure complete guest satisfaction. Ed, Lamar, Amber in particular are a huge asset to the property. Highly recommend. "

"I"

"For what we paid for it it served its purpose very well. Staff was amazing!!!"

"Had roaches "

"Beds had springs but that's it. So so uncomfortable loud to even with on. The pillows? Seem d like we were sleeping on pillow cases without a pillow in it. Had an awful sleep. There was a Huge ball of ???? Sick fuzz or dryer lint and leaves in our bed sheets kind of grossed out the kids. We slept with clothing on. Left because th breakfast the next morning was the option of two cereals or a loaf of white bread."

"Very comfortable and affordable! Great location "

"As always, another beautiful stay at the Extended stay hotel. Very peaceful and the rooms cleaned to perfection. Once again, I was met by the staff with greetings and beautiful smiles, very friendly and very helpful. Will be returning very soon."

"Had a great timing staying at this special, fun place! Loved the decor, charm and of course pinball machines. The owner was kind and accommodating. I look forward to booking again next time I’m in Richmond."

"Staff was great. Access to hotel a bit confusing, through a Sheetz parking lot. Drain in bathroom sink was slow. Elevator broke, but was quickly repaired. Not a bad hotel, but a bit too expensive for the quality, in my opinion."