Blue Ridge Hotels with Swimming Pool

"didn't check the bar"

"As a member of Hilton I am extremely disappointed in the experience I had at this hotel. From the initial interaction with the front desk agent with the entire morning staff, every staff member was rude and dismissive except for the Assistant GM and the lady that works the night shift. Upon arrival the first room we were given was not clean at all, there were nails on the dresser, hair all over the bathroom sink and the shower, bugs in the sink and on the walls, smelly hallways etc. and when asked for a room replacement we were met with attitude as if our request was an inconvenience. Along with these requests, we asked for a room clean service twice and did not receive it, which means for the entire duration of our stay our room was not cleaned or refreshed and our stay was a total of 3 nights. Overall, I would not recommend staying in this hotel. For reasons like not polite staffing, insufficient cleanliness, and the conditions of the hotel. "

"Very clean, best place I have ever stayed "

"The staff as great and very friendly, the room was very clean and the hot breakfast was great. "

"It was very nice but not having free breakfast was not. The internet did not work good. On the second day we only got one fresh towel."

"Nice and clean. Hot water in the shower is actually hot. Good breakfast. Plenty of places to eat around."

"Very clean property. Was highly impressed. Staff was very nice. Breakfast was delicious "

"Everything was good. The staff was friendly. The breakfast was well stocked and tasty. Good water pressure and plenty of hot water. The only "negative" was hearing the cars from the highway nearby, but it wasn't that bad. It was a convenient location, safe and kept up well. "

"Zack was both friendly and very professional. He made sure that all of our requests were taken care of thank you Zack for everything. Checking in and out were taken care of without us having to wait for a long period of time. To the entire front office staff thanks again job well done."