Hotel Spa di Besqaynar

"i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful"

"Rooms smelled sour, like backed up sewage. Breakfast quality is not as nice as it was previously. Location is nice. Spa limits access to massages and related activities are limited. "

"I had a wonderful stay at the new Radisson Blu in Almaty. From the moment we arrived, the experience was seamless and welcoming. The check-in process was quick and efficient, and the warmth from the front desk team immediately set a positive tone for our stay. A special thanks to Elmina, along with Kamila and the entire front desk team, for their professionalism and hospitality. Also, sincere appreciation to Askhat, Director of Rooms, for ensuring everything was perfectly managed. The stay...

"Personal unfreundlich, keine Englisch-Kenntnisse, Frühstück bescheidene Auswahl, Zimmerservice katastrophal, Zustand Hotel mehr als abgewohnt, Lage nicht wirklich toll"

"Fair warning this is a 3 star hotel not a 5 star as advertised. For the money there are much better options in the city. Pros: breakfast was excellent. Atrium looks impressive. Ambience for the restaurant in the front of the property (yurt in a nicely landscaped lawn area). Cons: hotel is tired looking and in serious need of renovations. Atrium smells of diesel fumes i suspect being used to power the glass elevators. Rooms have some tech upgrades (electric curtains, lots of light button...

"Awful hotel. Hated "