Hotel Dekat Becontree Heath Leisure Centre

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"Comfy bed, clean, good shower, helpful staff"

"Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. "

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Spotlessly clean rooms, location, quality of decor and bedding."

"We had a great stay at Premier Inn London Dagenham. The staff were friendly, welcoming, and very helpful throughout our visit. The property is well maintained and kept very clean, and our room was comfortable and spotless. Everything felt organized and taken care of, which made the stay smooth and stress free. The location was convenient as well, with good access to transport and nearby amenities. The only small suggestion would be to add an in room safe for keeping personal belongings secure....

"Shower & toilet / basin room was clean.Shower was excellent. Towels provided. Very basic no frills but was perfect for my needs. Tea / coffee making facilities, tv , microwave & fridge all provided. Carpet & mattress could do with updating. Was quiet & had a good nights sleep. "

"Great hotel, lovely staff, clean and comfy room, reasonably priced. The only downside is you can hear everything in your room so bring ear plugs if you don’t want to be woken up by someone in the next room having a piss in the middle of the night. "

"Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness "

"Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. "

"Excellent "

"No staff, but I knew that. The room was hold togerher with"

"Great"

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "