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The river view room with balcony was great. The hotel is in a fantastic location and central to everything. There was free secure off street parking which was great too.
Matthew
Response from Anna on 16 May 2024
We're delighted to hear this Matthew! Thank you for the great feedback and we look forward to welcoming you again soon :)
Staff were fantastic and room very clean. Only complaint would be the elephants above us that started moving around at 5:30am sounded like they were moving furniture around. Otherwise very quiet peaceful place to stay. Great location walking distance to everything. Carpark nice and high. Will Definitley return
Stefanie
Stayed 2 nights in May 2024
Response from Anna on 6 May 2024
Hello Stefanie, thank you for your kind words and we are so sorry to hear you were disturbed by the "elephants"! Whilst this did make us giggle at the thought of elephants, we do take noise complaints very seriously and you are more than welcome to call us (dial 9 from your room 24 hours) and we will rectify the situation for you. We can't wait to welcome you back and hope you had safe travels home :)
Enjoyed a nice weekend getaway with hubby. Pity no restaurant.
Jan
Stayed 2 nights in Apr 2024
Response from Anna on 6 May 2024
Hello Jan :) We're delighted you and hubby had a lovely stay. The restaurant will hopefully re-open soon. In the meantime we have Isola Wine Bar, La Cucina and Mumbai Masala Indian available for you. Hope you had safe travels home.
The property is located next to the river which is beautiful. The river view was spectacular. Very convenient and walkable. Lovely vacation spot for relaxation.
Sharmila
Stayed 1 night in Apr 2024
Response from Anna on 26 Apr 2024
You brought a smile to our faces reading this! Thank you Sharmila :)
10/10 Excellent
Leanne
18 Apr 2024
The Ramada was a perfect choice of accommodation for us .. we celebrated our 40th Wedding Anniversary and we loved everything about our holiday .. Loved the view of the Richmond River was so relaxing .. loved watching the boats on the waterway .
Leanne
Stayed 6 nights in Apr 2024
Response from Anna on 26 Apr 2024
It was our absolute pleasure to host you for such a special occasion. Thank you for choosing us to make memories here in beautiful Ballina. We hope to welcome you back for many years to come. Happy anniversary and wishing you a lifetime of love. See you again soon.
Very good hotel to use as a base if travelling around area. Staff friendly and helpful rooms spacious and clean with access to nice pool and small gym. No on site restaurant when we visited but plenty within walking distance.
Mark
Stayed 2 nights in Mar 2024
Response from Anna on 19 Mar 2024
Thank you Mark for your fantastic feedback :) We hope to have the main restaurant open soon with new owners, in the meantime there is Isola Wine Bar and Tasting Room, La Cucina and Mumbai Masala. Looking forward to welcoming you back again soon.
8/10 Good
Greg
11 Mar 2024
Liked: Cleanliness, staff & service
Greg
Stayed 2 nights in Mar 2024
Response from Anna on 12 Mar 2024
Thank you Greg, we look forward to welcoming you back again soon.
We were very happy with apartment, staff & location, Ballina is a great seaside town, lots of walking paths & Ramada is so close to town. The view from apartment balcony is amazing, we will definitely stay at Ramada Ballina again. 😊😊
Robert
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Robert, you've made our day. Thank you! We're absolutely honoured to hear and can't wait to welcome you back :)
The room was smaller than I expected and the pool needed some attention as the surface was slippery making it difficult to get out.
Rodney
Stayed 2 nights in Feb 2024
Response from Anna on 5 Mar 2024
Thank you so much Rodney for bringing this to our attention - we will absolutely be rectifying this. We also have a range of more spacious rooms for your next stay, you're welcome to call us :)
Staff were fantastic from check-in, to dealing with a safety issue, they listened and they acted to solve the problem for us. The Accessible room was fantastic with a lovely view. It has been rare lately to have the room made up so promptly and efficiently during a stay. Thoroughly recommended!
Julie
Stayed 3 nights in Feb 2024
Response from Anna on 29 Feb 2024
Thank you kindly Julie. It was our absolute pleasure to host you here and we look forward to welcoming you back again soon. Hope you had safe travels home.
10/10 Excellent
GrahaM
17 Feb 2024
All good in the ‘hood, although on one occasion I was accosted by an indigenous person asking for money who got agro and called me a “land grabba” when I explained I dont carry cash and refused to go to an ATM. …just be careful when you go up the street at night on your own. I’m married to an indigenous person and he was lucky she was not with me when this happened…but ‘all good in the hood’ — I would definitely stay here again
GrahaM
Stayed 1 night in Feb 2024
Response from Anna on 5 Mar 2024
Thank you for staying with us, we look forward to welcoming you and your wife back again soon.
Enjoyed the spa room was clean modern and customer service was great.
Kylie
Stayed 1 night in Feb 2024
Response from Anna on 29 Feb 2024
Thank you Kylie we're delighted to hear :)
6/10 Okay
Michael
Travelled with partner
15 Feb 2024
Disliked: Staff & service
Spa not working right and sent to a room that had maintenance men working ?
Michael
Stayed 1 night in Feb 2024
Response from Anna on 16 Feb 2024
We're so sorry Michael, this is very rare! We hope we were able to rectify this swiftly for you.
8/10 Good
Jason
11 Feb 2024
Jason
Stayed 2 nights in Feb 2024
Response from Anna on 22 Mar 2024
Thank you Jason :)
10/10 Excellent
Christine
11 Feb 2024
Christine
Stayed 2 nights in Jan 2024
Response from Anna on 22 Mar 2024
Thank you Christine :)
6/10 Okay
Aaron
6 Feb 2024
Aaron
Stayed 1 night in Feb 2024
Response from Anna on 22 Mar 2024
Thank you Aaron :)
10/10 Excellent
Kristy
3 Feb 2024
Kristy
Stayed 1 night in Feb 2024
Response from Anna on 22 Mar 2024
Thank you Kristy :)
8/10 Good
lance
Travelled with partner
2 Feb 2024
Liked: Cleanliness, staff & service, amenities
noisy garbage trucks at 5.30 in the morning woke us !!!!!
then other noisy diesel trucks from 6 am !!!!!!!
Spiders and Webs all over the Balcony and outer windows !!!
lance
Stayed 3 nights in Jan 2024
Response from Anna on 16 Feb 2024
We're so sorry to hear your sleep was disturbed. Sleep is important! We appreciate you bringing the cob webs to our attention. We love to upkeep our spaces beautifully and will rectify this asap. Thank you for the opportunity to improve. We hope your next stay with us is much more peaceful Lance :)
10/10 Excellent
Jolie
2 Feb 2024
Fabulous! Smooth check in. Extremely clean. Great view and centrally located. Highly recommended
Jolie
Stayed 1 night in Feb 2024
Response from Anna on 16 Feb 2024
Wonderful to hear Jolie, we can't wait to welcome you back :) Thank you for the recommendation.
What an amazing find the Ramada Ballina is!
Wonderful location on the river, balcony and river views, close to wharf restaurants., and a truly upmarket pool and landscaped surrounds!
Spotlessly clean- the room
And bathroom just fabulous.. truly felt like the price would be double what we paid..
Unfortunately the restaurant has closed but the friendly reception staff were very helpful..
And parking next door.
Cannot fault this property - Thankyou 🙏
Debby
Stayed 1 night in Jan 2024
Response from Anna on 16 Feb 2024
Thank you Debby you've brought such joy to our day reading this. We're delighted you loved your stay and can't wait to welcome you back :)