6/10 Boleh diterima
Blake
Mengembara bersama keluarga dan kanak-kanak
8 Ogo 2025
Sukakan: Kebersihan, keadaan hartanah & kemudahan
The location alone is enough for my family and I to want to stay again. We have a family of 4 with 2 little and had a room with a park view. They gave us an upgrade due to it being the kids first time at Disneyland. Before we arrived on check in day I called two different times to ensure we’d have a rollaway crib and they said yes both times. When we got there they seemed surprised that I brought it up but still accommodated it. We had to call them 2 times to get the crib delivered and the one who delivered it was not friendly. She pushed it in our door and walked away without saying a word. During the stay all their streaming services did not work, one hotel phone stopped working, and our room had this awkward “balcony” where no one could fit on. At checkout they charged us for the upgraded room and I’m happy we caught it since my husband never signed for us to get charged. They did refund the charges back to us since we never had a signature. Everything was extremely clean. Again, we’d stay here again based on location but there are many hotels in the area that have better amenities, dining, and services that are offered that actually work.
Blake
Menginap 7 malam pada Jul 2025
