Hotel dengan Kolam Tertutup di Almaty

"The elevator broke down *twice*, the 2nd time trapping my wife in it for 45 minutes!"

"i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful"

"The information says that the Airport Shuttle service is 24 hours, but that's a lie. There is no shuttle service provided by the hotel. Other than that, the staff was very nice and hospitable."

"Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets. "