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"We have traveled quite a bit and this hotel is one of our favorites - it's wonderful! The location in the old town is fabulous- around the corner from the main square. The hotel arranged rides for us and walked us to and from the car (because it is easy to get turned around in the narrow streets). We loved the rooftop bar and the pool was refreshing in the afternoons. The rooms were lovely too, with fresh fruit, bathrobes, slippers, comfy towels and good A/C. The breakfast was really good as well. The best part about the hotel really was the staff - everyone was so helpful and friendly. I emailed quite a bit before we arrived and the hotel helped arrange dinner reservations, a tour guide, and a trip to desert for camel rides and dinner. We highly recommend. "

"Amazing hospitality that Taj is known for. Comfortable rooms. Great service. Friendly staff. Good food choices (incl, vege friendly). "

"Beutiful stay, wonderful staff. Very nice installation. "

"The hotel was very nice. Good customer service 👍 "

"Excellent service from a friendly and professional team. Room was superb, food delicious. Pool was wonderful. Good location. Would definitely recommend. "

"Nice place A little loud if you’re facing the street And if you want two beds your options are limited Food is not great, but okay"

"Beautiful old hotel in downtown Nairobi. The suite was excellent. The lounge is great. The hotel helped us get to the airport when downtown was hit with the Gen Z protests. "

"Lovely Spa and Hammam!"

"Good service and beautiful property."