"Christina was fantastic! She was patient and gave us an excellent room. Great customer service."

"I loved the Kentucky Derby machine!! Haven’t seen another one like it!! Casino employees were very nice and professional. Some of the hotel staff was rude. We ran out of toilet paper toward the end of our stay. Called the desk to ask for more and they replied with “we will get that up to you ma’am”. ..."

"The hotel was really dusty. Floors were gross, bathtub faucet was broken so water started to spill all over the bathroom floor. The vent for air conditioning was also broken you can see the dust inside. The toilet clogged. Overall I would say the price was good but I don’t think I would stay here ..."

"Super convenient. Link to shopping mall, mtr and bus station. Will stay again"

"The self check in facility was user friendly"

"Staff was amazing, super friendly and helpful all the time. Highly recommended!"

"Nice hotel , friendly staff…close to everything we need 👍"

"Overall room , comfort is ok. Good location. However, WiFi is very bad connection and very slow ! And lifts serving to carparks are slow and one out of the two at each lift lobby is not working !"

"Restaurant and food was great. would like to have more VIP options"

"Great room upgrade close to everything I needed well looked after, and the cleaners did a great job even cleaning the dishes a I had left in the sink. Will be staying there again in 2 weeks"