Hotels near Yum Balam Nature Reserve

"El hotel esta precioso,el problema esta en los restaurantes especializados que no tienen buen servicio y la comida tampoco es adecuada,principalmente el Italiano y mexicano.El buffet tiene muy buen servicio y suministro pero no tienen buffet en la cena,conside4ro deberian tener servicio tambien en la noche. Por lo demas todo bien Andres en la recepcion fue super amable igual que todo el servicio de vallet parking."

"Loved the place."

"Excelente servicio y atención "

"Great resort "

"we stayed here for 7 days in March. Without a doubt it is the nicest property we have stayed at in Cancun over the years. service was over the top and the food was quite good. each of the bars was well stocked with top shelf drinks. would strongly recommend"

"Everything was good, food, staff, cleaningness"

"Amazing went for my honey moon we loved it! Food and drinks are great beach is perfect lots of seating we had a swim up suite the rooms are huge!"

"Everything is excellent in this resort "

"We had a great experience on our girl's trip. The check in & check out service was quick and easy. The room was clean. We loved that we could request more waters, beers, towels, whatever we needed in our room from the app. The service at the bars was great. Friendly staff. We only had a few days here, so we didn't do any excursions or leave the resort. Everything we needed for a few days was there. We just bounced from the pool to the beach every day and the water slides were fun. We traveled without our kids, so we liked that most of the time we weren't around any. One of the pools was more family oriented and the other was the adults drinking. Restaurants & buffets were good. The only slip up was one of the service restaurants took FOREVER one of the nights we had dinner. (they said they were understaffed that night) We were seated at the table probably 2.5 hours and many people kept leaving because the wait to get food, drinks, & service was very long. "