8/10 Good
Emma
Travelled with group
10 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The esthetic of the hotel itself was amazing! The walk into pool from your patio was perfect and convenient . The beach side was clean and never too crowded, the water was absolutely beautiful & warm! The food there was pretty good, but pricey . There is a restaurant directly across from the hotel with better more authentic food and more reasonably priced , I would recommend going there instead .
The Rooms were esthetically pleasing , but very small and the lighting was terrible. It only had 2 small mirrors , the only 2 full body length mirrors were found outside by the pool/ restaurant.
Unfortunately the rooms always felt damp and humid & the rooms smelled awful!!!! Everytime we came back to our room it smelled like Seward gas. We tried covering all the drains with towels but it never helped!
Overall the hotel was cute & the staff was friendly. Holbox is a beautiful place and recommended everyone going ! The rooms themselves could have been better . I still can’t get over the smell and how uncomfortable the beds & pillows were.
Emma
Stayed 3 nights in May 2024