Dear Paul, thank you for choosing Shangri-la Xiamen, looking for your next coming.

Dear Guest, thank you for choosing Shangri-la Xiamen . It is happy to hear that you like the location and the view of our hotel. Looking forward to see you again.

Dear Low, thank you for choosing Shangri-la Xiamen, looking for your next coming.

Dear friend, thank you for choosing Shangri-la,Xiamen, I'm so happy that you love our hotel and look forward to see you next time.

Dear guest, Greeting from Shangri-La Hotel, Xiamen. Thank you for choosing Shangri-La, in the meantime, we are deeply sorry about we could not offer you a satisfying experience here. We would like to extend our most sincere apologies. For the questions you mentioned, our hotel will actively take improvement measures to solve it. I believe it would not happen again when you come back next time. Thank you for your understanding. We are looking forward to see you again, so that we can warmly welcome you at your next stay and provide you with a more comfortable and enjoyable stay. Shangri-La Hotel, Xiamen

Dear Thomas, thank you for choosing Shangri-La,Xiamen. we are so delight to provide you with a comfortable stay. Regarding to the breakfast you mentioned, we certainly should make it more better. we are looking forward to hear from your comments when you come back next time. Here is my most sincere greetings.

Dear Sheila，thank you for choosing Shangri-la Xiamen . For you mentioned that we do not have much area to walk to, we already suggest our concierge colleagues to planning and as for the staff’s English, we shall keep training on this, thank you and looking forward to see you again.

Dear friend, it is happy to hear that you liked our room view and restaurants. We also own a huge Fitness club and a fantastic kids club, hope you've already had some fine, looking forward to your next coming.

Dear Carolyn, thank you for choosing Shangri-la,Xiamen, and looking forward tosee you again.

Dear friend, thank you for choosing Shangri-la,xiamen. It is happy to know that you like our GYM & restaurant, looking forward to see you again.

Dear Alison, thank you for choosing Shangri-la Xiamen . It is happy to hear that you like the location and the view of our hotel. Looking forward to see you again.

Dear guest， Thank you for choosing to stay with us at Shangri-La, Xiamen. It is with great regret to hear that your experience with us has been less than memorable. On behalf of the hotel, please accept my sincere apologies for the unpleasantness caused. We value your feedback and have taken the necessary measures to improve our service and production. We hope you will give us another chance to impress you. Thank you once again for choosing to stay with us. Have a pleasant day ahead. Yours sincerely, Shangri-La Hotel, Xiamen

尊敬的宾客，感谢您选择入住香格里拉大酒店并抽出时间与我们分享您的入住体验。谢谢您对酒店前台服务的肯定，您的支持是我们努力不断前进的动力。酒店地理位置坐落在厦门著名的风景宜人的环岛路上，面朝大海、享受一线海景。酒店属于思明区，是厦门岛内繁华的商业区。酒店周边拥有多个大型综合性商场，囊括国际品牌及各大类品牌及特色社会餐饮、商超及电影院等。2019.12.25日厦门地铁二号线正式开通运营，酒店坐落在该条地铁线上，串连起厦门岛内诸多旅游景点及热门景区，可谓四通八达，非常便捷。出行建议可在酒店的礼宾部咨询，我们会持续努力完善我们的产品和服务，期待您能再次选择入住厦门香格里拉大酒店。

Dear Bohyung, thank you for choosing Shangri-la Xiamen, looking for your next coming.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear CHIHKAI, Thank you for choosing Shangri-La,Xiamen. we are so delight to provide you with a comfortable stay. Thank you and look forward to see you again.

Dear guests, first of all, we would like to send you the most sincere apology and thank you for giving us feedback on your stay experience. For all the problems you feedback, the hotel will actively take improvement measures to strengthen the staff service awareness training and management, so as to create a more beautiful and memorable check-in experience for guests, I believe that your next check-in will be improved. We look forward to your coming to xiamen again and choosing to stay in shangri-la, so that we can warmly welcome you and provide you with a more comfortable and pleasant stay experience. Shangri-la hotel, Xiamen

尊敬的Kasy，您好，感谢您选择入住香格里拉大酒店，感谢您对酒店早餐、健身房及员工服务的肯定。同时，也很抱歉酒店的位置给您的出行造成了不便，如果您选择再次光临，我可以为您推荐就近的质量不错的餐厅，或者您也可以联系礼宾部，他们可以为您提前预定车辆。酒店位于环岛干道旁，如果您想要去附近热门的景点，骑车出行也是一个不错的选择。您的肯定与支持是我们努力不断前进的动力，期待您再次回来。向您致以我们最诚挚的问候！厦门香格里拉大酒店。

尊敬的宾客您好，感谢您选择入住厦门香格里拉大酒店，期待来自您的关于房间及服务人员的更多反馈，同时我们也已经将您的批评反馈给了相关部门的领导，期待您再次光临，看到我们的进步~

Dear Tomas, thank you for your comments on the hotel. Although we are committed to providing a good accommodation experience for our customers, it is clear that our service is still lacking and cannot satisfy you. If you are willing to give us a chance to win back your trust, I can assure you that we will do our best to make you the best hotel experience. We are looking forward to see you again, so that we can warmly welcome you at your next stay and provide you with a more comfortable and enjoyable stay.

Dear, thank you for choosing Shangri-la Xiamen, looking for your next coming.

尊敬的宾客您好，感谢您选择入住香格里拉大酒店。很抱歉酒店的位置给您的出行造成了不便，如果您选择再次光临，我可以为您推荐就近的质量不错的餐厅，或者您也可以联系礼宾部，他们可以为您提前预定车辆。酒店位于环岛干道旁，如果您想要去附近热门的景点，骑车出行也是一个不错的选择。

Dear Ulf, Happy Birthday! Thank you for choosing Shangri-la,xiamen, hoping to see you next year!

尊敬的K，感谢您选择入住厦门香格里拉大酒店，您的鼓励是我们进步的动力，期待您的再次光临~

尊敬的宾客您好，感谢您选择入住厦门香格里拉大酒店，期待来自您的关于房间及服务人员的更多反馈，同时我们也已经将您的批评反馈给了相关部门的领导，期待您再次光临，看到我们的进步~

Dear Kenneth, 生日快乐！感谢您选择入住厦门香格里拉大酒店，期待明年生日与您重逢~

尊敬的宾客您好，感谢您选择入住厦门香格里拉大酒店，很荣幸您满意我们的设施及位置，您的鼓励是我们进步的动力，期待您的再次光临~

Dear Man Yuen, thank you for choosing Shangri-la,Xiamen, and looking forward to see you again

尊敬的宾客您好，感谢您选择入住厦门香格里拉大酒店，酒店的大床尺寸为2M*2M，双床房的单人床尺寸为1.2M*2M，基础房型——豪华海景大床房及双床房的面积均为42平方米。不同房型面对的海景也是不一样的，您可以在下次入住前跟前台提出对房型及景观的具体要求。期待您的再次光临~

Dear Guest, Warmest greeting from Shangri-la hotel Xiamen. Thank you for choosing us as a home to stay in Xiamen. We're very glad to know that you had a very nice stay with us. Thank you for your great comments for our service and the nice view. We will share with all team members, I think they will be very happy to receive your kindly appreciation. Regarding the location of our hotel, there are 2 malls with various of choices of restaurants near us by car in 10 minutes. Next time you might like to explore more about our surroundings. Once again, thank you very much for your great comments. And we're looking forward to welcome you back soon.

尊敬的宾客，感谢您下榻香格里拉大酒店并花费宝贵的时间给我们反馈。很遗憾我们的服务没能达到您的要求，我们会尽快将信息转达给相关部门并做出调整，酒店全体员工期待您下次光临！

尊敬的贵宾，感谢您选择厦门香格里拉大酒店，很高兴我们的服务让您满意，酒店全体员工期待您的在此光临。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

尊敬的宾客，感谢您下榻厦门香格里拉大酒店。感谢您对我们酒店的慷慨评价，期待您的再次光临。

尊敬的宾客，感谢您选择入住我们酒店。很抱歉我们的服务未能达到您的期望，希望您有机会可以与我们取得联系，我们重视每一位宾客的反馈和建议并不断积极改进。我们都期待您的下次入住。