Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,

Thank you for your good comment. We are glad to know that we have made your stay as enjoyable as it should be. We are honored to know that you satisfy our service, especially the team member Vivian. Your admiration will stimulate her to offer better service to every guest. We look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang “where the little things mean everything!”

非常感谢亲对我们的认可，我们将再接再厉，继续为每一位宾客提供更为个性化的服务。期待您再次光临，祝您生活愉快！~

Dear Guest, Thank you for your feedback. Terrible sorry for any inconvenience caused to you. Looking forward to your next stay. We will dedicate to deliver considerable service to you.

非常感谢亲对我们的认可，我们将再接再厉，继续为每一位宾客提供更为个性化的服务。期待您再次光临，祝您生活愉快！~

Dear guest: Greetings from DoubleTree by Hilton Xiamen-Haicang! I sincerely appreciate your trust in choosing to stay with us at DoubleTree by Hilton Xiamen-Haicang. Thank you for taking the time to complete our customer questionnaire. The scores you provided on various aspects are very important to us. Reviewing your feedback, I really appreciate for your recognition, it is the best gift for the entire hotel .We do hope that on your next visit we can also deliver our promised service. Our goal is to achieve a “perfect 10” in the questionnaire. In the meantime, my team and I look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang “Where the little things mean everything!” Sincerely, Lychee

Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for taking the time to complete our questionnaire. The scores you provided are very important to us. We will try our best to improve the guest experience. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely, Lychee Cai

Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for taking the time to complete our questionnaire. The scores you provided are very important to us. We will try our best to improve the guest experience. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely, Lychee Cai

Dear Valued Guest, Greetings from DoubleTree by Hilton Xiamen-Haicang! I sincerely appreciate your trust in choosing to stay with us at DoubleTree by Hilton Xiamen-Haicang. Reviewing your feedback, I really appreciate for your recognition, it is the best gift for the entire hotel . we do hope that on your next visit we can also deliver our promised service. In the meantime, my team and I look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang“where the little things mean everything!” Sincerely, Casefer Chen Marketing & Communication DoubleTree by Hilton Xiamen-Haicang

Dear Valued Guest, Greetings from DoubleTree by Hilton Xiamen-Haicang! We're sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at DoubleTree by Hilton and your satisfaction is important to us. Thank you again for your feedback, and we hope you'll give us another opportunity soon to make your stay the best it can be. Sincerely, Casefer Chen Marketing & Communication DoubleTree by Hilton Xiamen-Haicang

Dear Valued Guest: Greetings from DoubleTree by Hilton Xiamen-Haicang! I sincerely appreciate your trust in choosing to stay with us at DoubleTree by Hilton Xiamen-Haicang. Our Hotel has beautiful waterfront location within walking distance to Shopping Center, Cinema, Food Center and other entertainment options. It is an ideal choice for both business and leisure travelers. If you are a frequent traveler, join Hilton Honors for amazing rewards and experiences. We are looking forward to your next visit and we wish you the best in your business and personal endeavors. Kind regards, Hotel Management Team.

尊敬的客人： 您好！ 酒店拥有301间豪华舒适的客房与套房。高达90%的房间坐拥海景或湖景，超宽视野的落地窗让城市美景尽收眼底。酒店配备的高速网络接口，智能配置如电动窗帘、浴帘、智能播放器、智能马桶让您畅享智能化现代生活。 真诚感谢您下榻厦门海沧正元希尔顿逸林酒店。感谢您对酒店的关爱与评价，您对酒店各方面的评价对我们非常重要。 真心期待得到您更多宝贵的意见和建议，您宝贵的意见和建议是我们不断维持、提高和完善服务质量的动力和重要的工具。 祝您生活愉快！ 厦门海沧正元希尔顿逸林酒店管理层

Dear Valued Guest, welcome back to DoubleTree by Hilton Xiamen-Haicang after one month! We are happy that you always have a good stay with us. Our Hotel has beautiful waterfront location within walking distance to Shopping Center, Cinema, Food Center and other entertainment options. It is an ideal choice for both business and leisure travelers. If you are a frequent traveler, join Hilton Honors for amazing rewards and experiences. We are looking forward to your next visit and we wish you the best in your business and personal endeavors. Kind regards, Hotel Management Team.

Dear Valued Guest: Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. Our hotel features 301 modern rooms with beautiful water views, within walking distance to the Shopping Center, Cinema and Food Street. Our All-day dining restaurant- OPEN serves a huge variety of ethnically inspired food and drink, with an emphasis on authenticity, taste and healthy eating. The Chinese Restaurant -Yuxi offers the best dim sum in Haicang and we always select the best products with the most attentive service to delight our guests everyday. we are pleased to read good comments about it. We are looking forward to having you again at DoubleTree by Hilton Xiamen-Haicang. Kind Regards, Hotel Management Team.

Dear Valued Guest, welcome back to DoubleTree by Hilton Xiamen-Haicang after one month! We are happy that you always have a good stay with us. Our Hotel has beautiful waterfront location within walking distance to Shopping Center, Cinema, Food Center and other entertainment options. It is an ideal choice for both business and leisure travelers. If you are a frequent traveler, join Hilton Honors for amazing rewards and experiences. We are looking forward to your next visit and we wish you the best in your business and personal endeavors. Kind regards, Hotel Management Team.

Dear Valued Guest:Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. Do let us know if there is anything you find is missing and we will do our best to accommodate your needs. we look forward to seeing you again in the near future.Best regards.Hotel Management Team.

Dear Valued Guest: Greetings from DoubleTree by Hilton Xiamen-Haicang! I sincerely appreciate your trust in choosing to stay with us at DoubleTree by Hilton Xiamen-Haicang. Reviewing your feedback I noticed that we failed your expectations in many areas, such as room cleaning and taxi. Please accept my apologies for any inconvenience caused to you. I have passed your feedback to concerned departments to investigate and we will take actions to rectify immediately. I am highly appreciate for your understanding & tolerance , and I am also fully aware there are a lot areas that we need to improve. In the meantime, our team look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang“where the little things mean everything!” Sincerely, Hotel Management Team.

尊敬的客人： 您好！ 真诚感谢您下榻厦门海沧正元希尔顿逸林酒店。感谢您对酒店的关爱与评价，您对酒店各方面的评价对我们非常重要。 真心期待得到您更多宝贵的意见和建议，您宝贵的意见和建议是我们不断维持、提高和完善服务质量的动力和重要的工具。 我们真诚的希望能获得再一次为您提供服务的机会，我和我的团队会竭尽全力在下一次的服务中为您提供百分百满意的个性化服务。 厦门海沧正元希尔顿逸林酒店全体员工期待您的再次莅临！ 顺祝商祺！ Casefer Chen 市场传讯部经理 厦门海沧正元希尔顿逸林酒店

Dear Valued Guest, Warm greetings and thank you for making DoubleTree by Hilton Xiamen-Haicang as the hotel of choice for your recent stay. Our hotel features 301 modern rooms with beautiful water views, within walking distance to the Shopping Center, Cinema and Bars. Executive rooms offer access to the 22nd floor Executive Lounge with a range of benefits. We are glad that you have a nice stay with us. We are looking forward to having you again at DoubleTree by Hilton Xiamen-Haicang. Kind Regards, Hedy Q Business Development Department

Dear Valued Guest, Thank you very much for your feedback. We are glad you have a great stay with us. We are looking forward to your next visit and we wish you the best in your business and personal endeavors. Kind Regards, Hedy Q Business Development Department

Dear Valued Guest, Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for your favorable feedback during your recent stay with us. We are looking forward to having you again! Kind Regards, Hedy Q Business Development Department

Dear Valued Guest, Warm greetings and thank you for making DoubleTree by Hilton Xiamen-Haicang as the hotel of choice for your recent stay. We are looking forward to having you again! Have a good day! Hotel Management Team

Dear Valued Guest:Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. As always, it is a pleasure to have you with us and we look forward to seeing you again in the near future.Best regards.Hotel Management Team.

Dear Valued Guest,Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are happy that you always have a good stay with us. Our Hotel has beautiful waterfront location within walking distance to Shopping Center, Cinema, Food Center and other entertainment options. We are looking forward to your next visit and we wish you the best in your business and personal endeavors. Kind regards, Hotel Management Team.

Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Xiamen-Haicang. We are very delighted that you generally enjoyed our overall image, especially for the clean room. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!

Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,

Dear guest, thank you for taking the time to complete your comment and we sincerely apologize for the inconvenience for during your stay. We will keep maintaining the facilities before guest check-in daily. Yours sincerely,

Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,

Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Xiamen-Haicang. We are very delighted that you generally enjoyed your stay. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!

Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. And we also thank you for your recommendation. Look forward to your next visit to us. Yours sincerely,

Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,

Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We look forward to welcoming you back soon for another memorable stay.

感谢您对我们的好评，衷心期待与您再次相遇厦门海沧正元希尔顿逸林酒店。 祝您生活愉快！

尊敬的客人：您好！感谢您入住厦门海沧正元希尔顿逸林酒店。我们团队很高兴给您带来愉快的入住体验。我们经验丰富的员工都专注于工作中的每个细节，确保您获得愉悦的住宿体验。感谢您的鼓励与赞美！ 我们会更加细致入微，体贴入心。衷心期待与您再次相遇厦门海沧正元希尔顿逸林酒店。 祝您生活愉快！

非常感谢亲对我们的认可，我们将再接再厉，继续为每一位宾客提供更为个性化的服务。期待您再次光临，祝您生活愉快！~

感谢您对我们的好评，衷心期待与您再次相遇厦门海沧正元希尔顿逸林酒店。 祝您生活愉快！

谢谢亲的五分好评，我们将继续致力于为客户提供体周到的服务，期待您的再次光临！祝您生活愉快！~

非常感谢亲对我们的认可，我们将再接再厉，继续为每一位宾客提供更为个性化的服务。期待您再次光临，祝您生活愉快！~

非常感谢亲对我们的认可，我们将再接再厉，继续为每一位宾客提供更为个性化的服务。期待您再次光临，祝您生活愉快！~

非常感谢亲对我们的认可，我们将再接再厉，继续为每一位宾客提供更为个性化的服务。期待您再次光临，祝您生活愉快！~

Dear Value Guest, Greetings from DoubleTree by Hilton Xiamen-Haicang! Reviewing your feedback I noticed that we failed your expectations in some areas. Please accept my apologies for any inconvenience caused to you. I have passed your feedback to concerned departments to investigate and we will take actions to rectify immediately. I am highly appreciate for your understanding & tolerance, and I am also fully aware there are a lot areas that we need to improve. We do hope that on your next visit we can deliver our promised service. In the meantime, my team and I look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang“where the little things mean everything!” Sincerely,

Thank you for taking the time to complete our customer questionnaire. The scores you provided on various aspects are very important to us. Reviewing your feedback, I really appreciate for your recognition, it is the best gift for the entire hotel .We do hope that on your next visit we can also deliver our promised service. Our goal is to achieve a “perfect 10” in the questionnaire. In the meantime, my team and I look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang “Where the little things mean everything!”

Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for taking the time to complete our questionnaire. The scores you provided are very important to us. We will try our best to improve the guest experience. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely, Lychee Cai

Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for taking the time to complete our questionnaire. The scores you provided are very important to us. We will try our best to improve the guest experience. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely, Lychee Cai

Dear guest: Greetings from DoubleTree by Hilton Xiamen-Haicang! I sincerely appreciate your trust in choosing to stay with us at DoubleTree by Hilton Xiamen-Haicang. Thank you for taking the time to complete our customer questionnaire. The scores you provided on various aspects are very important to us. Reviewing your feedback, I really appreciate for your recognition, it is the best gift for the entire hotel .We do hope that on your next visit we can also deliver our promised service. Our goal is to achieve a “perfect 10” in the questionnaire. In the meantime, my team and I look forward to welcoming you back to DoubleTree by Hilton Xiamen-Haicang “Where the little things mean everything!” Sincerely, Lychee

Greetings from DoubleTree By Hilton Xiamen-Haicang. Thank you for taking time to finish this questionnaire. Reviewing your feedback, I really appreciate for your recognition among our restaurant. As for the staff, we will strengthen the training to improve the service quality. Looking forward to your next visit. Have a nice day!~ Best regards,

Greetings from DoubleTree By Hilton Xiamen-Haicang. Thank you for taking time to finish this questionnaire. Reviewing your feedback, I really appreciate for your recognition, it is the best gift for us. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely,

Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for taking the time to complete our questionnaire. The scores you provided are very important to us. We will try our best to improve the guest experience. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely, Lychee Cai

Greetings from DoubleTree by Hilton Xiamen-Haicang! Thank you for taking the time to complete our questionnaire. The scores you provided are very important to us. We will try our best to improve the guest experience. Looking forward to welcoming you back to our hotel .Have a nice day~~ Sincerely, Lychee Cai

尊敬的客人: 您好! 真诚感谢您对厦门海沧正元希尔顿逸林酒店的信任，感谢您对我们酒店的关爱与评价，您对酒店各方面的评分对我们非常重要。 酒店拥有301间豪华舒适的客房与套房。高达90%的房间坐拥海景或湖景，超宽视野的落地窗让城市美景尽收眼底。酒店配备的高速网络接口，智能配置如电动窗帘、浴帘、智能播放器、智能马桶让您畅享智能化现代生活。 我们会尽最大的努力，让您在希尔顿逸林酒店感受到阳光般的温暖。如果您有任何需求，请随时和我们的团队进行联系，我们期待在未来能够为您提供更多的服务。 我們期待与您再一次相遇在厦门海沧正元希尔顿逸林酒店！ 顺祝商祺！ Casefer Chen 市场传讯部经理 厦门海沧正元希尔顿逸林酒店