Xalatlaco hotels from RM129

"The bathroom had a water leak"

"Staff is friendly and helpful. Rooms were cleaned everyday and they would leave 2 bottles of water everyday. It is an old hotel, I believe its 119 years something like that. We stayed in a 2 bedroom room. It had a mini bar, an iron and ironing board. Beds were very, very soft, and shaky, they felt like water beds. Restroom was small, we had a bathtub. Shower head had a lot of pressure that the water would splashed everywhere and we had to put towels on the floor as there was a lot of water. "

"Ok"

"The staff was wonderful. Saul was very helpful each time I needed help. His attitude was excellent. With the language barrier, he helped me directions and ordering a shared ride. Another staffer (Eve or Evelyn??; can’t remember the exact name). She helped me check in and answered all my questions with a very positive attitude. The place was clean and well equipped. Excellent location. Russell J"

"Pool was not working, Coffee Maker in room not working, I asked for quiet room and was put in second floor facing the street - extremely loud at night was not able to get a good night sleep, AC makes a noise as well , overall property is nice but I prefer staying somewhere else in the future "

"We really enjoyed our 5-day stay here, the hotel is centrally, located to many of the tourist attractions. I got upgraded and had access to the business lounge where they had breakfast and evening snacks which we really enjoyed. Also fell safe while walking in the night around the hotel area. "

"Well I thought I had a great stay, but soon after noticed my security deposit was never returned. I contacted the hotel to have it corrected but the staff erroneously claimed I had stolen 2 glasses and 2 blankets?! That absolutely did not happen. They have thus far refused to return my deposit. I don't know who to blame, but someone there is running a scam. Do not give your money to this hotel."

"Awesome"

"Fabulous!"