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"Excellent service on the from desk, it was exactly what we were expecting (same quality like in the US) room was clean and since we got double queen size it was spacious, one thing is that we didn’t see was coffee in the lobby, but we had it at room. One more thing is that there is not enough signs to get from AIFA AEROPUERT to the Hotel, we could see at the distance but we were lost for a while. Besides that everything is perfect."

"Friendly staff "

"Great service"

"The cafe is full of friendly servers and good food."

"Very good spot "

"We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds. "

"It is the best description for a cost benefits deal... Has everything someone who travel need. "