Hotel Mesra Haiwan Kesayangan di Teluk Whitley

"When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance."

"Disappointed! Hot day and couldn't get the window open more then a few inches. No fan available for a family room so very hot and uncomfortable night spent. The breakfast was just okay but the attendant was not cooperative as she seemed not entertain our request for more eggs. There are plenty of points that aren't satisfactory about the property."

"Really lovely cottage with all the touches of home, comfy bed and great shower, I didnt like and no fault of the property the couch was covered in sand and the floor did need to be cleaned apart from that everything was really clean and lovely, thank you"

"Bloody Marvellous From the lovely warm welcome when we arrived to the fantastic breakfast just before we left everything was perfect. The room was lovely but what really made the difference was the wonderful team. The chefs should be made a saints as they worked miracles. See you all again"