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"Clean room. Friendly staff at check in and out "

"Room was great. Accommodated amenities while I’m adjusting from rough surgery and bad news was a nice surprise and helped lifted my spirits a lot. Come every year on Thanksgiving and always enjoy my stay. This year was gonna tough and like I said, I just told them it was tough for me and they went out of way to make my room fill me with joy and surprise. It just made me happy to know someone put care into everything. I’m grateful. "

"Great property, nice staff, lovely rooms, awesome location."

"Rooms were clean, quiet and well equipped. Staff was wonderful. I was impressed, I wasn't sure what to expect."

"Beautiful! Clean! Accessible from the highway. Love the restaurant food. Fun bar personnel. Courtesy personnel in the front desk. Close to everything. Beautiful view from my room. I will recommend it & I will go back anytime."

"great front desk staff, very kind. huge room. second stay snd will come again. "

"This is our second time here and it was fantastic. Always super clean, great amenities,and staff is always nice and respectful. My fiance and I will be coming here once or twice a year, every year. Starting new tradition for my birthday. It is such a nice room to relax and enjoy each others company in comfort. "

"When we are out in Pittsfield we always stay at the BML. The rooms are spacious, clean, and comfortable. For the price of a hotel room, you get a small condo. The staff is always friendly and helpful. Stay there, you won't regret it."

"Newly renovated 11th floor suite was excellent. I will have to return for a longer stay."