Best Boutique Hotels in Western Massachusetts

"Comfortable "

"Overall a very nice hotel, and flexible in letting my family use the breakfast space for a small dinner gathering one evening. Our room's layout was great for 1-2 adults plus a child. Had a small issue with the thermostat in our room, plus a hotel-info QR code posted in the room came up as inactive."

"Pool!!!"

"wonderfully restored old mansion. Rooms were charming... nicely designed. In fact the entire facility has been thoughtfully brought into today's design standards. Very accomodating staff... although many appeared to be a training mode. Need to improve the professionalism a bit. They have a new general manager (had only been there about 2 weeks when we visited)... seems he has a number of things on his agenda that will improve the property even more. Food was good... but not wonderful. ...

"Very nice reception area where you can grab a healthy refreshing snack. The staff at reception desk were very pleasant and helpful. I left my prescription sunglasses at the front desk when checking in and was able to call and find out they were there. I picked them up later. "