Hotel Murah di West Springfield

"Il y avait des bestioles dans la chambre. Pas assez de serviette pour les occupants de la chambre."

"Nothing to chsnge"

"!"

"Location is great. Air conditioning in the room is perfect. The halls were terribly hot. The evening check in staff members was miserable. It appeared that we were wasting his time. The 2nd floor hallways are in terrible condition. Wallpaper is coming off the walls and the door had a huge gap. The daytime front desk team members were wonderful and helpful. Laundry onsite was a plus. Fitness center is sub par."

"Breakfast was very well stocked at all times. Very nice staff and the hotel was good for the price point."

"Online images show the renovated rooms, but upon arrival it was clear the actual building had rough edges. We were only in town a couple of nights, so I ignored my initial gut feeling. With further inspection I saw many other flaws including: cracks, chips, and possessions leftover from previous guests. When bringing this up with the staff, they claimed they were completely booked so we couldn’t switch rooms. Not a problem. They said they could remove what we found but when I had asked if they...

"Pool need to be more clean"

"Clean, comfortable stay! Within walking distance of two malls. Staff did a good job making the exterior and lobby welcoming and attractive. Some portions of the property are still being updated, but our room on the 4th floor was modern and even had a balcony."