Hotel Keluarga di Western Highlands

"Lovely inn. My only complaint was that my room was street-side and quite noisy. I suggest asking for a non-street-side room when you make your reservation or bringing earplugs if noise bothers you."

"Excellent location. Great food. Gorgeous rooms."

"The location"

"I wanted to like this place but the service and attention wasn’t great for its value. I probably wont be going back."

"I was notified less than a week before my stay that the restaurant would not be available except for breakfast due to remodeling. The hotel gave the option to cancel but I didn't have time to consider other options. Unfortunately the remodeling seemed to be more than just the restaurant, and the construction noise made it impossible to relax and enjoy the property from 9-5 every day. The property didn't feel the most secure with all the workers constantly coming and going. The bar only currently...

"The included breakfast was well prepared every morning. Staff was extremely friendly and helpful. There was always someone at the front desk, even during late night hours such as 1:30 am. Just be mindful that at those hours, you must ring the doorbell. Room and bathroom was clean. Would definitely recommend, even for solo travelers."

"Hotel/family house located in a safe area, however it was very difficult to find at the very beginning. The house is in an inner space, where guests have to walk through a narrow hall between two other houses. The is a sign on the light pole in the main street, however hard to be seen Juana was courteous and very friendly, same as other staff in the hotel. Room was clean, well organized and the distribution of bedroom, living room/office space and bathroom was good."

"Everything was good."

"La verdad no lo recomiendo la razón es como es posible. Que uno no pueda tener horario libre para llegar si no regresaba a las 11 de la noche me quedaba fuera entonses que chiste tiene rentar un hotel y si uno quiere salir a bailar o alguna fiesta ellos te ponen horario de entrada sin o estoy en casa de papá la verdad jamás volvería a rentar ahí"

"Beautiful view, clean and cozy cabin. The host is very nice and responsive."

"Provide details of how to access the hotel prior to booking"

"Super close to everything. Room was absolutely beautiful. The concert that was there was incredible."

"Marcela fue muy amable. Gracias"

"Everything was amazing"

"Es un hotel bonito, el personal muy amable, tiene habitaciones limpias pero los servicios son los más básicos, y si tiene problemas de bichos y mucho mosquito ojalá mejoren eso"

"This hotel is a small property operated and I presume owned by a family. Most of the guests are Spanish speaking as is the family. Although I do not speak Spanish I was able to communicate adequately with my limited Spanish and the staff/family limited English. The property is located about a 10-15 minute walk along a busy main street from the lake. At night the narrow or non-existent sidewalk caused one to be in close contact with the busy traffic when walking h"