In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Food and drink
Free full breakfast available daily 8:00 AM to 9:00 AM
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
On a private beach
Accessibility
No lift
Room amenities
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: GTQ 270 per person, per day
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have any lifts
Property is also known as
Casa Ki'iil San Juan La Laguna
Hotel Casa Ki'iil San Juan La Laguna Hotel
Hotel Casa Ki'iil San Juan La Laguna San Juan La Laguna
Hotel Casa Ki'iil San Juan La Laguna Hotel San Juan La Laguna
Frequently asked questions
Is Hotel Casa Ki'iil San Juan La Laguna pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Ki'iil San Juan La Laguna ?
Self-parking is free at this property.
What time is check-in at Hotel Casa Ki'iil San Juan La Laguna ?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available.
What time is check-out at Hotel Casa Ki'iil San Juan La Laguna ?
Checkout is at 11:00 AM.
Where is Hotel Casa Ki'iil San Juan La Laguna located?
Nestled on the beach, this San Juan La Laguna hotel is within 1 mi (2 km) of Calle del Café and Lake Atitlán. La Calle de los Sombreros and CHIYA Art Gallery are also within 10 minutes.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Casa Ki'iil San Juan La Laguna Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 14 out of 21 reviews
10 - Excellent
14
Rating 8 - Good. 4 out of 21 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 21 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 21 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 21 reviews
2 - Terrible
1
8.0/10
Cleanliness
9.2/10
Staff & service
6.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10
Just a bit pricey, but worth to try booking directly with the property. The property is quiet, relaxing and the included breakfast was so good!!!
Karina
Stayed 1 night in Jun 2025
10/10
I enjoyed my stay here. It's like paradise, the staff are very helpful and excellent.
Vijay
Stayed 2 nights in May 2025
10/10
The place is on the lake, breakfast was good, and it's a short walk to Le Calle de las Sombrillas
Jonathan
Stayed 2 nights in Mar 2025
8/10
Quiet and have a beautiful view
yarong
Stayed 1 night in Apr 2025
10/10
Everybody at the hotel was extremely friendly and helpful they make you feel like you are family
William
Stayed 1 night in Apr 2025
8/10
Very nice place to stay, service were good but quite limited breakfast option and no room cleaning. People were very nice to attend us in general
Luis
Stayed 2 nights in Apr 2025
10/10
They were very accommodating and upgraded our room and had the tiniest most adorable kitten on site that became our best friend! Very well priced and will be back with friends in the future .
jonathan
Stayed 1 night in Dec 2024
10/10
This hotel is right by the water and have a private beach. It is 10 or 15 minutes walk from the city could be a little bit difficult walk at night.
GAD
Stayed 4 nights in Jan 2025
10/10
This hotel was wonderful. The staff were so welcoming, breakfast was tasty. It was quiet and relaxing. A 7 minute walk to the main area / where you get off the boat and about a 3 minute walk to the closest restaurant. They have a boardwalk right into the lake which is nice for an evening drink. The room was clean and well stocked with a great view of the lake. Wish I could give them more than 5 stars.
Kaci
Stayed 2 nights in Apr 2025
10/10
The staff was very, very accommodating. The rooms are clean and quiet. The private beach is lovely, and there is a free use of a kayak if that is what you are into. Breakfast was delicious. It was so nice to sit and have coffee and breakfast on fhe water. I would highly rexommemd for fhe price
Christine
Stayed 1 night in Mar 2025
10/10
Gray stay! Awesome service. We had breakfast on the dock each morning. Front desk hooked us up with an awesome
Guide to hike. Highly recommend!!! Had an amazing stay!
Ella
Stayed 1 night in Oct 2024
4/10
Overall property it’s very pretty with a stunning view of the lake. The only thing that was a big disappointment and frustrating were bedbugs on the single bed close to window in room five. Haven’t experienced any bug bites outside while exploring the town. The bites appeared the morning of being in the bed.
michael
Stayed 2 nights in Oct 2024
10/10
Melissa
Stayed 2 nights in Mar 2025
2/10
I book properties based upon reviews and factors such as parking, breakfast, hotel etc. This should be listed as a hostel. All roads directly to the hostel were closed due to work by the municipality. This is ongoing improvement work on multiple streets. I was not given notification. After driving for 3 hours to arrive and find out you can’t get to the hotel is not a great feeling. Then to be told it’s only a 2 minute walk from a gas station. Also to park at a gas station and tell the attendant we’re leaving the car. The walk was only partially paved and down a steep slope. Not fun with luggage. Then through a dirt path with lighting with aggressive dogs. Don’t let the pictures fool you of the quality of the rooms. Stepping into the tub to shower was horrible as it felt like I was going to break through to the floor below. There was a ceiling fan in the room but you couldn’t put it on to sleep because it only worked with its light on. The dogs started barking at 4am and NEVER stopped. The trucks on the main road used their engine brakes starting at 4:30. Also their air horns. We were given a choice of 3 times for breakfast. We chose the latest which was 8:30. At 8:22 the hotels administration was on the phone looking for the employees that worked in the kitchen. This is my second time to Lake Atitilan. DON’T GO. The Internet is lying to you. Stay in Antigua or Guatemala City. The lake area is dirty and there is garbage everywhere.
Edward
Stayed 3 nights in Mar 2025
10/10
I had a lovely stay here. As a single women traveling alone I felt very safe at this location.
It was close enough to walk into the city for meals, shopping, and exploring. The boat dock is also within walking distance if you want to explore other towns.
I was served coffee and breakfast every morning on the dock which was delicious. The staff was very kind and accommodating. Some of them even spoke english which I found uncommon around the lake.
Highly recommend staying in one of the two private rooms with lake view and private bathroom and shower. The shower has hot water which is also uncommon around the lake. 10/10 all around.
Shylo
Stayed 8 nights in Jan 2025
10/10
Alondra
Stayed 2 nights in Jan 2025
10/10
Esta frente al lago, muy buena limpieza. El personal muy atento. Accesible a pie al muelle y al centro
Jeannie
Stayed 3 nights in Dec 2024
10/10
Eddy
Stayed 1 night in Dec 2024
6/10
Personal bei Fragen ansprechbar und hilfsbereit. Zimmer sehr hellhörig.
Katja
Stayed 3 nights in Dec 2024
8/10
un lugar sencillo, limpio y agradable, con muelle propio y acceso al lago y en un área alejada y tranquila