Hyatt Hotels West Phoenix hotels

"This week was my first time staying in Arizona. I chose this hotel because I love unique hotels and art… they have it, everywhere. The property and suite itself is very unique. My two biggest complaints and the reason for my very low score are due to two very major issues. I paid for the most expensive room they offered and with 90° temps the air kept going out. In the middle of the night. Instead of move me they fixed it which works for me… but it happened again the night before I checked out. If you’ve ever had the A/C go out you know it literally just blows hot air. The morning I left I mentioned it to the front desk staff that it went out twice he basically shrugged his shoulders because I was checking out. Didn’t express sympathy or even mention a weak coupon or something he could offer for my inconvenience. Second the toilet stopped working twice. The water would just run. But not long enough for me to need to call maintenance. Additionally, although the room was relatively clean they definitely needed to dust better. It felt and looked grimey. I don’t often leave bad reviews but I had to mention this because it was such an overall disappointment… I was here for my birthday so it definitely put a damper on my stay. "

"Very nice hotel for a decent price. Customer service is basically non-existent however "

"Very basic lodging. Bed, AC, refrigerator. Rooms are not the cleanest and lots of sketchy people that stay here. We were asked by multiple women who were begging for money or tried to enter our room"

"everything "

"The whole resort was sparkling clean, they have much to offer in amenities with several restaurant options, pools etc. We loved the location being close to so many fun activities, spring training games, hiking galore, shopping, etc! Our room was so comfortable! The housekeeping staff was exceptional, stopping daily with clean towels, glassware etc as needed! The only thing we needed that they don’t offer was guest laundry. I highly recommend Talking Stick as your Scottsdale/Phoenix area resort! "

"A great stay. "

"Fun hotel, large room, nice staff. Grounds and pool are well maintained. Within walking distance to many restaurants and shops. "

"For the price it is unclean & the breakfast was not cooked"

"It was amazing "