"Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff."
"The staff are great but according to the locals OYO have ruined the place and dont care. Which is a shame as the staff all try so hard without support."
"**Disappointing anniversary stay**
We booked Lanelay Hall over three months in advance for a special anniversary and were looking forward to the luxury boutique experience advertised. We had hoped that booking so far ahead would allow us to be allocated one of the more desirable rooms.
Unfortunately, we were allocated Clock Tower 1, an accessible Deluxe Room. Although the hotel has confirmed this was the Deluxe category we booked, the room itself was very disappointing. It felt clinical rather...
"We returned for our 2nd wedding anniversary and had an amazing stay. The staff were friendly and extremely accommodating. We had our two dogs with us who were treated as well as we were if not better! Breakfast had ample options and staff could not be more helpful. A relaxing atmosphere with beautiful views. We can’t wait to go back."
Harga satu malam terendah ditemui dalam masa 24 jam yang lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan tertakluk pada perubahan. Terma tambahan mungkin dikenakan.