Search Houseboats in West End

"Horrible place. It was dirty and the area was questionable."

"good hotel before a cruise"

"Staff at the front desk was outstanding:"

"Strong odor otherwise not bad"

"All around good stay besides the room smelling like a porta potty the entire time we were there even after spraying $200 cologne all over the place but still would return"

"Appreciate the manager making things right after a rocky Check in. The cleaning like on the ceiling fans could be better to remove dust and debris but it’s quiet and nice facility."

"This is a really nice hotel. We stayed here prior to a cruise and the room was very spacious, everything was clean and bright. No issues. The front desk person was very friendly. About a 20 minute drive to the cruise terminals. Would stay here again. "

"Only complaint is the WiFi never works and no fridge, iron, or microwave in room. Other than that rooms look recently remodeled. Plenty of parking. "

"The room I was checked into had not been cleaned. The second room was missing several items (desk chair, new toilet paper, no hangers in closet, no luggage stand, remote control missing back of unit). When I went to the front desk to let them know about these things, the person did nothing to deal with any of these issues. I also sent an email directly to the hotel listing these issues and requested a refund. To date, I have not received a response. Very poor customer service so will not be going back and would not recommend!"