Hotels in Waller Creek District, Austin

"Maybe it is just me. The reviews all seemed great, but I’m not one to talk badly about a place but this was one of the worst experiences Ive ever had. From door locks not working, cockroaches in my room, flooding in my room to the lack of any sort of hospitality or help that you would expect from a “4 star” experience. I respect the manager for working with me and doing his best to help and decrease a charge for pet “damage” but it was a difficult few weeks staying here. Bring help if you need it moving in and out or to another room which i had to 4 times. It is a great location and cool building but don't expect help from the staff. The air conditioning worked very well."

"I really loved our stay here! The building is dated but in a wonderful way, unusual and full of character! It's very well maintained and clean! The staff is nice, the cleaning crew did a wonderful job and despite the construction on the road it was pretty easy to get to. The only downsides were no onsite laundry, the room was pretty humid and breakfast ends pretty early on the weekdays. But those were mainly just inconveniences, they didn't really give us a negative impression of the hotel. We would stay here again!"

"Great staff!"

"Fun location"

"Friendly staff. Convenient to lots of activities."

"Overall, the stay was good, but the hospitality could be improved. After the first night, it was difficult to get extra sheets and towels, and our room was not cleaned during the stay.The day before we left housekeeping stepped up. But overall everything else was good close to all the bars and good food."

"The Front desk was amazing and very attentive. They welcome us as we arrived and provided us great service. I felt recognized because when we were come and go throughout our visit, they remembered us, which I thought would be hard to do and even inquired later when I couldn’t find my credit card, later they asked, did I find it. Which I did, it was in my purse. Breakfast was delicious and they offered different items on different days, so kept it interesting, and they continue to refill items says they begin to get low, so we never had to wait. And the staff kept the tables clean and made direct eye contact when saying good morning. Very pleasant experience. Thank you"

"Had a hole in the ceiling andwater leak room smelt musky."

"Excellent place to stay.. We will be back !!"