Villas in Wales

"Lovely, classic hotel with clean rooms and an excellent location. I recommend without hesitation. "

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"This is my go to hotel when i visit newport the staff are really friendly and helpful "

"Convenient, lots of parking, really good facilities."

"Building work was going on but we were aware of that before arriving. We didn’t like the QRcode ordering from the decking. Lacked the personal touch we found at a previous stay"

"Celebrating 45th anniversary Staff went the extra mile to make sure we had a great time. Room was exceptional ,very clean and had everything needed for a relaxing break.Bed was very comfortable 😌 and breakfast delicious. "

"Great location "

"The catering staff were exceptionally helpful and friendly. Much appreciation goes to the reception manager Lorraine who assisted us to cancel with Expedia our final night at the hotel due to a family bereavement "

"Excellent service free upgrade for partners bday"