Hotel Dekat Ventura Avenue Reserve

"Room was clean. Staff were helpful. Location was excellent."

"Overall experience was not as expected. The reception staff are not the best and not helpful. Could hear the window fly screen tapping on the window, and the trees brushing on the exterior all through the night. The only good thing was the food we bought from the kiosk in the morning."

"Property was well prepared for pets withe Cafes only a short walk away"

"Great place to stay"

"Passing through and stayed a night only but will book again in future. Very happy with overall , room cleanliness , friendly staff and reasonably priced breakfast ! Thank you"

"We had a very enjoyable stay in a large comfortable room overlooking the ocean. A hard act to beat."

"Room was dirty upon arrival. The beds were uncomftable. Couldnr gwt internet at all even though they say they have it. Could be better"

"Great large rooms with timber ceilings and very clean. Only downfall was there was no sink, plates or cutlery so, bad luck if you wanted to eat your own cereal or breakfast."

"Lovely stay as the hotel is centrally located and the bed was super comfortable "

"This has been my preferred accommodation for a decade however Room 4 was terrible. It had an adjoining door and my neighbours had lights on and talking until 1224 a.m. so not able to get to sleep. The lounge was vinyl worn to thread bear. Plus black hairs on it. There was a baby huntsman and a big daddy longlegs spiders living in the shower and the bed side lamps were very dusty level with my face. No greeting instructions I usually get, they said Expedia didn't supply?"

"Breakfast was fabulous as always, rooms were clean, the pool area was beautiful as always and the terrigal beach bar was amazing!"

"Did not see staff only phone contact. Room very clean, parking outdoors on premises. As only a short stay it was ok"

"We have stayed many times & love it's location, so close to everything. The only complaint this time was that on the 1st night (we stayed 2 nights,1 at the beginning & 1 at the end of our Hunter Valley holiday in different rooms) the TV didn't work & the lovely man on reception finally fixed it up for up for us. On our 2nd stay the washing machine cord wasn't plugged in & was caught under the machine, how this even happened is weird & to have to untangle it all was stressful especially as we...

"Customer service was great, Close to all amenities and right next to the beach."