Ulu Melaka Hotels with Air Conditioning

"The staff at the Westin were brilliant, the property could do with slight improvements but it’s nothing that was too noticeable for our comfort. Everything worked and we really enjoyed the villa. I wear a hijab and we found out we could also request a screen for the pool area for a charge of 600 MYR. This was brilliant as I could make full use of the private pool area. The breakfast was okay with lots of choice. Our only con would be our mattress had a real noticeable dip on it but we didn’t mention this to staff, which I’m sure they would have done something about it as service here is 10/10. "

"There was a good selection for breakfast, good vegetarian section. Staff were lovely"

"Great food, great location inc beach. The decor is all very much wood panels in mahogny - all great condition but not current look and feel - did not detract from the amazing time, "

"We had a garden view room and it was still a really nice view. Very relaxing and tropical. The room was big, comfortable and had everything you’d need. Fresh water each day I just put a jug in the fridge so it was cold. Breakfast was good, lots of choice but a little tricky to order special coffees, we only did because we saw others do it. Sands restaurant was nice and lots of choice. We didn’t eat at the others as we thought they were a bit expensive considering averages prices on the island. Overall a we had an amazing stay, the pools, the beach and staff were all lovely. We will be coming back. "

"Phenomenal stay"

"Beautiful resort in its own private beach. We were upgraded to a suite with a Seaview from the little balcony. It was very quiet due to a lot of cancellations due to flight problems, our suite was beautiful. Twin double beds and huge bathroom. Food was excellent as was the attentive friendly staff who couldn’t do enough to make your stay wonderful. The hotel is absolutely gorgeous. The pool is heavenly. Highly recommend. "

"well prepared"

"We arrived and our room hadn’t been cleaned since the last guests. Bed was made but there were stains and debris in the sheets. No towels, no toilet paper. Rubbish on the sink and bin was full. Rubbish and hair on the floor. We asked for the room to be cleaned, 3 hours later still not cleaned at 8pm. We approached the owner who apologised and said his housekeepers “keep running away”. I asked for new sheets, towels and toilet paper so we could clean it ourselves. He gave us sheets that were mouldy, stained and had bugs in them. We advised him we would check out in the morning and request a refund for the remaining 3 nights we were due to stay. He was apologetic. The next morning the owner was no where to be seen and one man at reception didn’t speak English very well. The owner doesn’t respond to hotels.com at all. They also have an issue with overbooking from the online system, some people arrived and didn’t have a room. So I would highly recommend NOT staying here "

"Big and comfortable rooms. Amazing amenities (pool, beachfront, spa, cafes). The location was also perfect, you have absolutely everything close by but it is still very tranquil and private. But the best of all was the staff. Everyone was extremely nice and eager to help you enjoy your holidays. We would definitely return."