From the moment I stepped on the property, I was greeted by the most kind and caring individuals who make customer service their number 1 priority!
Excellent location Excellent staff Excellent rooms and comfort Excellent food and restaurants Highly recommend
The bedrooms and bathrooms were lovely in the 3 Bedroom Villa; however, upon arrival there were ants crawling all over the kitchen table.
hôtel neuf, tout est excellent propreté impeccable, personnel très serviable et sympa
Amazing hotel. Buffet breakfast wasn’t the best but overall very happy with my stay
From the moment you enter the property from the busy street and central location, you are welcomed home to a beautiful serene setting. All of the staff are extremely pleasant and wanting to attend to your wants or needs. we were there 6 days and would highly recommend it for your stay in Ubud.
Rooms were amazing the bathroom was amazing. The door that opened to our balcony went straight into the lagoon was great. Only the TV channels were not very clear to watch on the movie stations . Other than that everything was superb ! Would book again
The staff were extremely friendly and nothing was too much bother for them. The hotel was very clean and in an excellent location for restaurants within a walking distance but they do offer a shuttle service to places within Ubud if you would prefer. I would highly recommend this hotel and it is ...
Loved more or less all of it Only thing I would change would be the shuttle service to town,last bus to town should be 7 or 8 in evening and last one return at least 1030-1100 pm. Also have 1 or 2 theme nights a week at resort to keep guests intertained and dine there in the evening ,as great catering ...
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.