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Reviews of Villa Santun

4.5 out of 5
Villa Santun
Jl. Pura Ulun Carik No 06, Br Lungsiakan, Ds. Kedewatan, Ubud, Bali

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 5 nights in Jun 2020

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Villa with amazing service.
This place was amazing. The service was great. The best what Bali can offer. The room was impeccable. Any services we needed they attended too. On valentines day they put flowers in the bathtub and all over the bed for us. We traveled with a 10 month old and they gave us a high chair, crib and was super helpful. It's hard to complain about getting such great service. Also outside the villa was surrounded by beautiful Rice terraces you can walk around and enjoy every morning. Only downside was wifi in the room wasn't the best and paying to much for the airport pickup however that is what we agreed to knowing we could have got a taxi for cheaper. Other than that this place was amazing. Breakfast was served on time every morning and always amazing and cooked to our liking and staff went above and beyond.
Stayed 4 nights in Feb 2020

6/10 Okay

Q, Ubud and then Nusa Dua

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In Ubud, I the food was terrible. There was only one place to eat and it was very very ordinary. Breakfast was ordinary and always cold. The wifi dropped in and out. The shuttle to get to the street was inconvenient. The area, including Ubud was filled with fumes. I noticed many bike riders were wearing masks. We stayed in a Villa with own pool. It was just lovely. So worth the extra to have your own pool. Design of our villa was fabulous. We were quite happy to stay in our villa rather than to brave outside. On a more positive note, the staff were very pleasant. In Inaya Putri, Nusa Dua, the hotel
Stayed 5 nights in Nov 2019

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Wayan on 9 Nov 2019
Dear Mr. Brett Thank you for your good rating. We do appreciate your feedback. Trust you had a relaxing time at Villa Santun and we tried our best to improve our service and product for your future stay. Thank you and regards Wayan

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was of a good size and place was clean. The staff were great and prompt and breakfast was excellent! The free shuttle to town also made it easy for travel and overall, I’ll recommend you to try it!
Stayed 3 nights in Oct 2019
Response from Wayan on 4 Nov 2019
Dear Our Valued Guest Thank you for your great comment, appreciated it so much. We do hope to see you back. Regards Wayan

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Wayan on 15 Sept 2019
Thank you for your feedback it is appreciated. Regards Wayan

10/10 Excellent

B.A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! Our villa was so beautiful and nice! We have no complaints or suggestions for improvements. The staff were very helpful and kind and always arranged for us to go out when we wanted to. Our driver was very helpful and made sure we got everywhere safely. The villa was always kept clean by staff. When we ordered breakfast or dinner in the villa it was always very well set up the food was good. As I said no complaints! Loved this place and would book here again!
Stayed 3 nights in Sep 2019
Response from Wayan on 9 Sept 2019
Dear Our Valued Guest Thank you for your great review. We were so happy to hear you enjoyed your stay, have passed on your compliment to all staff to they're so happy to hear. Thank you and looking forward to your another visit. Regards Wayan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Ariani on 2 Jul 2019
Dear Our valued guest, Thank you for your review. See you back net time. Regards Wayan

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The privacy of the villa and ability to soak in a private pool. The concept of the bathroom being semi outdoor is really cool. The staff are always willing to help and are very courteous. It’s a nice enclosed villa to enjoy for couples.
Stayed 2 nights in May 2019
Response from Ariani on 2 Jul 2019
Dear Our Valued Guest Thank you for your great review. It was a great pleasure to serve you. We do hope to see you back next time. Regards Wayan

8/10 Good

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and looked after us
Location ok - not too many good résumants near hotel
Stayed 2 nights in Mar 2019

8/10 Good

Alvin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic rest area.
Fantastic service from the staff and decently good food on menu. A perfect sanctuary for rest and relaxation as villa is peaceful and quiet.
Stayed 5 nights in Dec 2018
Response from Wayan on 2 Jan 2019
Dear Mr. Alvin Thank you for your great comment. We're so happy to hear you had a chance to relax. It was a great plesure to be of service to you and we do hope to see you back next time. Thank youa nd regards Wayan

10/10 Excellent

Ashlee, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, great facilities, thoroughly enjoyed our time there.
Stayed 2 nights in Nov 2018
Response from Wayan on 21 Nov 2018
Thank you Ms. Ashlee for your great review. It was a great pleasure to serve you and we do hope to see you back next time. Best regards Wayan Ariani

10/10 Excellent

Mike, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful staff.
We had a wonderful time at this hotel. The setting is beautiful and very peaceful. The staff are caring and very welcoming. The rooms are beautiful and very clean. The food was very nice, everything we had on the menu was delicious. The pool was clean and sparkling, our two boys loved swimming here. Probably the best few nights of our two week stay in Bali.
Stayed 2 nights in Jul 2018
Response from Wayan Ariani on 26 Jul 2018
Dear Mr. Mike Thank you for your great Review. It would really help other readers to choose a perfect place for their holiday..alway for us at Villa Santun to maintain our service...trust you had a great holiday and would love to see you back at Villa Santun.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely private villas, with awsome staff!
Villa's are amazing! The open roof bathroom and the private pool is definitely my favourites of the villa. Breakfast is served in your room offering either English breakfast, continental or Indonesian, I recommend the mie goreng for breakfast. The villa's are about 15 minutes drive away from Ubud centre where everything is going on, there in a shuttle bus service that leaves every 2 hours from the villas to drop you off and pick you up from the centre so it's easy to get around!
Stayed 4 nights in Mar 2018
Response from Risky Novi on 24 Mar 2018
Dear Daniel, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Risky

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing villa and super staff in Ubud.
Villa was amazing! Lots of room, private pool and surrounded by the woods. The covered area by the pool with a couch, dining table and mini bar was perfect. The special made breakfast each day was delivered to your villa!!!
Stayed 3 nights in Nov 2017

10/10 Excellent

brooke, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifup private and tranquil villa, easy to relax. Staff go above and beyond to help. The views are stunning. Really felt like it was jist the two of us away from it all when we were in our villa.
Stayed 2 nights in Nov 2017
Response from Vita on 30 Nov 2017
Dear Brooke, Thank you for your recent stay. We hope you will visit our villa in the future. Have a nice day!

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great secluded getaway
Great stay in the one bedroom villa. Villa itself was clean and had all the facilities you would need. Staff were attentive and helpful. Complimentary afternoon tea was a nice touch. Really enjoyed having breakfast at the poolside in the morning. Great for a secluded getaway. Slightly outside of Ubud Main Street but we had hired a scooter which was very helpful to get around. The Villa can also arrange transport/have a shuttle to get you into the main area.
Stayed 1 night in Sep 2017

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous! Friendly & helpful - Excellent service.
Lovely Villa in lovely slightly out the way place by Padi fields. Service was fantastic as were the breakfasts. Buggy service to the main road was fun and shuttle buses to Ubud reliable. Staff were all friendly and very helpful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 10 on 10
The whole experience was amazing. Everything was top notch. Cleanliness, facilites, staff everything was just top class.
Stayed 7 nights in Jun 2017

8/10 Good

Lixiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The villa stay was good. With nice private garden and pool in the ubud area. A 5 mins walk from the main road. The room and toilet was big. But the light a bit dim.

8/10 Good

Yusuf

Liked: Staff & service, property conditions & facilities
Great hotel and friendly staff
Very pleasent stay, freindly staff, breakfast good 8/10

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable value for money with room to improve
Villa was nice however the room is very dark as there is only one door to let the light in. Outside bathroom is a nice touch but shower took sometimes over 5 min to heat up and sometimes never got above Luke warm. Highly recommend hiring a scooter here as the location is out of ubud however the road down to the villa is very average. Did the rice paddy walk they provide as a free activity which was quite good. The free breakfast was ok. Although food was usually not that hot. There was also noisey construction going on within the complex that was annoying and should have been advised of this during checkin

8/10 Good

Vivian, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful villas with private pools, delicious and wide variety of breakfast, beautiful views of surrounding rice paddies. A bit confusing to find - you must get dropped off to a 'golf cart drop off zone' off the road and then call the hotel (with your own phone) in order for the cart to come pick you up - a regular car cannot get through. Situated in beautiful paddies/fields, but a bit of a walk to the center of town, though they will provide shuttle service for a small fee. overall a lovely visit. We checked out the 4br villa - gorgeous!!!! - we had small regrets that we did not opt for that instead of all separate.

10/10 Excellent

Sinja, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bezauberndes kleines Hotel mit ruhigen Pool-Villen. Das Personal ist absolut zuvorkommend, es wird bei jeder Frage sofort beste Unterstützung angeboten. Wir werden wiederkommen!
Stayed 8 nights in Sep 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super!
Finns bara en sak att klaga på...och det va på dåligt internet1
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa!!!!
Free shuttle bus service to Ubud center, yoga classes were great! Staffs were very helpful with our needs and villas were well maintained. They responded very quickly to our requests. Breakfast was served to our villa everyday at requested time, not at the top taste but good. Villa was very cozy and I would go back there again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Wayan on 13 Dec 2019
Thank you for for the perfect rating..we are so happy and look forward to see you back next time. Regards Wayan

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury Villas with a high grade of amability and hospitality. Great breakfast and Dinner services in the Villas. Free transportation to Ubud.
Stayed 6 nights in Nov 2019
Response from Wayan on 14 Nov 2019
Dear Our Valued Guest Thank you for your great comment. We are happy to hear you love your stay at Villa Santun. And trust you fantastic holiday. See you next time. Regards Wayan

10/10 Excellent

DAESAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우좋았습니다
매우좋았습니다. 중심가와의 거리는있었으나 트래킹 혹은 택시통해서 무리없이다녔네요
Stayed 4 nights in Sep 2019
Response from Wayan on 7 Oct 2019
친애하는 대산 당신의 완벽한 평가에 감사드립니다. 우리는 당신이 당신의 체류를 즐겼다는 매우 행복 매우 감사합니다. Villa Santun에서 곧 다시 만나기를 바랍니다. 감사합니다

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Sep 2019
Response from Wayan on 29 Sept 2019
Dear Our Valued Guest Thank you for your great review. We appreciate it so much. We do hope to see you back next time. Thank you.

10/10 Excellent

Eva-Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubud
En litet paradis när man ska göra Ubud. Underbar frukost, fin service och fantastiska människor.
Stayed 2 nights in Sep 2019

10/10 Excellent

DAIN, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완벽한 프라이빗 빌라!
진짜 너무 좋아요. 빌라 입구에서 버기카를 타고 3분정도 들어가야해요. 빌라 밖으로 나가는날은 프론트에 얘기하면 전용 폰을 줍니다. 호텔 입구에서 그걸로 전화하면 버기카가 와요. 풀장이 좀 작긴 한데 그래도 좋았어요. 마사지 예약하면 방으로 베드를 갖고와서 해줍니다. 가격도 호텔 치고는 저렴하고 퀄리티 좋았어요. 아침에 조식 룸으로 가져다 주는 서비스 최고입니다! 빨래는 하지마세요 어마어마하게 비쌉니다. 20피스에 55만 루피아 나왔습니다. 빌리지 안에 산뚠 뿐만 아니라 총 3개의 빌라가 있는데요, 근처 산책하기도 좋고 산책로에 바가 하나 있는데 편히 쉬기 좋아요. 전반적으로 가성비 최고의 숙소였습니다.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
프로그램 중에 아침 트래킹이 아주 좋았습니다. 사람이 거의 없는 논두렁을 걷는 것이 아주 상쾌하였고 직원분도 설명을 잘 해주셨습니다. 다음에 가게 되면 매일 아침 트래킹을 하고 싶을 정도입니다. 친절하고 유쾌한 직원분들 덕분에 편안히 잘 있었습니다.
Stayed 3 nights in Aug 2019

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Wayan on 31 Jul 2019
Dear Mr. Anders Thank you for your perfect rating on Expedia. We do appreciate this so much and trust you had a relaxing time at Villa Santun. Please comeback to stay with us again in the future. Have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Wayan on 31 Jul 2019
Dear Our Valued Guest Thank you for your comment and rating on Expedia.Com. It was a great pleasure to serve you during your stay with us. We do hope to see you back next time.

8/10 Good

Lajos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Ariani on 2 Jul 2019
Dear our valued guest Thank you for your review and for staying with us. Looking forward to seeing you back. Regards Wayan

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
El lugar esta hermoso y el personal muy muy amable! Nos encantó el hotel. Hay mucha privacidad. Esta como a 10 minutos del centro en coche pero vale la pena quedarse alejado del centro ya que puedes tener más privacidad en el hotel. El hotel tiene shuttle gratis al centro en horarios determinados. La comida muy bien e incluye desayuno que te lo llevan a tu cuarto. Definitivamente lo recomiendo.
Stayed 4 nights in Dec 2018
Response from Wayan on 4 Jan 2019
Estimado Invitado Valorado Gracias por tu gran comentario ¡Fue un gran placer servirle! ... Gracias por permanecer con nosotros ... su comentario y comentarios son muy importantes para mejorar nuestro servicio y producto. Esperamos volver a verte la próxima vez. Saludos Wayan

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Très bon séjour à Villa Santun. L’accueil est plus qu’agreable, le personnel est très à l’écoute des clients et répond aux demandes très rapidement. La chambre correspondait tout à fait à la réservation, et se trouver propre et très confortable. Je recommande sans hésiter cet établissement.
Stayed 5 nights in Jul 2018
Response from Ariani on 4 Aug 2018
Cher Monsieur Thierry Merci pour votre excellent commentaire, il est très apprécié car il aidera les gens à choisir leur hôtel pendant leurs vacances et à améliorer notre service pour votre futur séjour. Ce fut un grand plaisir de vous servir à la Villa Santun. Nous espérons vous revoir lors de votre prochaine visite! Merci et salutations Wayan Ariani

10/10 Excellent

cathy, metz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe la villa avec piscine privée
Calme et luxe ...au fond d'un chemin on arrive aux rizières et on découvre ce lieu magnifique ....
Stayed 2 nights in Apr 2018
Response from Wayan on 12 May 2018
Cher notre charmant hôte Merci pour votre commentaire. Nous sommes si heureux que vous avez aimé l'ambiance de la Villa Santun et vous avez eu confiance en vous pour passer un moment de détente. Ce fut un grand plaisir de vous rencontrer et de vous servir. J'espère que nous pourrons vous revoir la prochaine fois. Merci et salutations Wayan Ariani Directeur

8/10 Good

yuen fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿
很別緻舒適，燈光充足。職員十分熱情及友善。唯一美大不足是出入需要由golf車接送，但有一種柳暗花明又一村的感覺。另外，光顧了villa的massage服務，第一次在露天地方做massage，很新鮮，按摩員都很給力。晚上在villa內的餐廳用膳，也很不錯。
Response from Ariani on 17 Apr 2018
感謝您的好評。 很高興為您服務，非常高興聽到您享受您的逗留。 期待您的下次訪問。 最好的祝福 Wayan Ariani 經理

10/10 Excellent

mag, tours

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Beautiful villas very nice staff good service relax place
Stayed 2 nights in Mar 2018
Response from Risky Novi on 22 Mar 2018
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Risky Novi

10/10 Excellent

Rongquen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High C/P value
The C/P value is very high for Santun, Ubud. The villa is very clean, and breakfast is good. We enjoy our time in the villa. We will definitely stay here again next time to Ubud.
Stayed 1 night in Sep 2017
Dear Rongquen, Thank you for your recent stay at our villa. Have a nice day!

10/10 Excellent

KIM, S.Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing service
stayed at 2 bedroom pool villa. simply amazing service with free morning trekking and afternoon tea and breakfast far better than any other even pricier villas. amazing kindness and service.
Stayed 1 night in Jul 2017

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort