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The Alena Resort A Pramana Experience

4.0 star property
Family-friendly resort with 2 restaurants and full-service spa

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Photo gallery for The Alena Resort A Pramana Experience

Minibar, in-room safe, desk, blackout curtains
Creator video
Minibar, in-room safe, desk, blackout curtains
In-room dining
Minibar, in-room safe, desk, blackout curtains
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Pool
  • Spa
  • 24/7 front desk

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Room options

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Showing 6 of 6 rooms

View all photos for Deluxe Room (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (with Daily Afternoon Tea)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Royal Private Pool Villa with Jacuzzi

Minibar, in-room safe, desk, blackout curtains

Luxury Royal Private Pool Villa with Jacuzzi

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Super Deluxe Room (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Super Deluxe Room (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Luxury Villa, 1 Bedroom, Private Pool (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Villa, 1 Bedroom (with Daily Afternoon Tea)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Private bathroom
  • 110 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

Minibar, in-room safe, desk, blackout curtains

Luxury Suite, 1 Double Bed (with Daily Afternoon Tea)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Banjar Silungan, Ubud, 80571

What's nearby

  • Goa Gajah - 7 min drive - 6.9 km
  • Ubud Monkey Forest - 8 min drive - 6.9 km
  • Ubud Traditional Art Market - 8 min drive - 7.9 km
  • Ubud Palace - 8 min drive - 8.2 km
  • Campuhan Ridge Walk - 9 min drive - 9.2 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 61 min drive

Restaurants

  • ‪Resto Bebek Teba Sari - ‬4 min drive
  • ‪Lumbung Sari - ‬2 min drive
  • ‪Teba Sari Bali Agrotourism - ‬4 min drive
  • ‪Wedja Bali - ‬4 min drive
  • ‪Kayun Resto Bali - ‬2 min drive

About this property

The Alena Resort A Pramana Experience

Upscale family-friendly resort near Ubud Monkey Forest
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at The Alena Resort A Pramana Experience. Active travellers can enjoy amenities, such as hiking/biking trails and horse riding, at this resort. Indulge in reflexology, a manicure/pedicure and a body treatment at Parasayu Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with free cabanas and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), tour/ticket information and wedding services
Room features
All guest rooms at The Alena Resort A Pramana Experience offer thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and fridges

Languages

Arabic, English, Indonesian, Japanese

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The price is RM494
RM597 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: IDR 115,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Perantenan

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 115000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alena Resort Ubud
Alena Ubud
Alena Resort Lodtunduh
The Alena Resort by Pramana
The Alena A Pramana Experience
The Alena Resort A Pramana Experience Ubud
The Alena Resort A Pramana Experience Resort
The Alena Resort A Pramana Experience Resort Ubud

Frequently asked questions

Does The Alena Resort A Pramana Experience have a pool?

Yes, this property has an outdoor pool.

Is The Alena Resort A Pramana Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alena Resort A Pramana Experience?

Self-parking and valet parking are free at this property.

What time is check-in at The Alena Resort A Pramana Experience?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at The Alena Resort A Pramana Experience?

Checkout is at noon.

Does The Alena Resort A Pramana Experience provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is The Alena Resort A Pramana Experience located?

This family-friendly Ubud resort is located on a river, 2.7 mi (4.4 km) from Tegenungan Waterfall, and within 6 mi (10 km) of Ubud Monkey Forest and Ubud Traditional Art Market. Campuhan Ridge Walk and Ubud Palace are also within 6 miles (10 km).

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The Alena Resort A Pramana Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

minda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Ubud!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back! Gusti is the best!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing retreat

Very welcoming and friendly. Yoga instructor was amazing. Breakfasts each day were special. Our villa with own pool was very special.
Stayed 3 nights in Feb 2025

10/10 Excellent

Iris

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is very good. The yoga class is relaxing. The staffs are friendly. I’ll come back next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Uzair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful resort. Perfect for couples looking for a getaway. Highly recommend the villa rooms as you have your own private pool. The restaurant food was delicious. The spa was an experience of its own! The staff were amazing. Very helpful and always smiling :D Shout out to the guy in reception and the spa ladies.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anthony James

Liked: Cleanliness, staff & service, property conditions & facilities
The Arena Resort is a wonderful place and the staff are amazing. The pools are both beautiful, and the in-house spa is a god-send. Although a little distant from the center of Ubud, the resort offers a convenient to-and-from shuttle a few times a day.
Stayed 7 nights in May 2023

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the vibe of tranquility as soon as i arrived to the property. I was welcome with a cold smoothie. The staff is very nice and polite. The food is amazing. I loved this place!
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Almost perfect.

Hotel is starting to show its age and could do with some TLC. Otherwise it’s a nice tranquil place to be away from the hustle and bustle of the town.
Stayed 6 nights in Apr 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with 2 swimming pools, one is brand new opened in Sept 22. Food is good together with staff. Would not hesitate to recommend
Stayed 4 nights in Oct 2022

10/10 Excellent

Meerwais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing comfortable stay, good for honeymooners

Very friendly and attentive staff, the flower bath and floating breakfast were lovely additions. Food options were plenty and delicious. They confirmed with their meat supplier that chicken and meat is halal. Shuttlebus takes 20 mins to Ubud central which is ideal for trips/dinner and a cheap taxi back if needed. Do recommend to others.
Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at Alenas. The hotel is very clean and also close to Ubud center. Ubud center is quite busy and loud so we were very glad to choose Alenas because of the quiet and beautiful location. They offer a free shuttle service to Ubud center. Staff is very friendly and same is the hotel manager Dewa. Our room was a little smelly because of the high humidity in Bali but they had a good working solution! The breakfast was great and we had a lot of choices. We enjoyed the free yoga class which is amazing for every level. The yoga teacher Putri is really good and helps you to get deep in the stretches.
Stayed 3 nights in Aug 2024

8/10 Good

Karishma

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only 2 negatives were: The toilets smelt terrible for the first few days until we asked them to do a deep clean, and there were several spiders in the corners of the cupboards which obviously don’t get cleaned/ dusted
Stayed 6 nights in Sep 2023

10/10 Excellent

Nicholas Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Private poll was amazing, although water was a little cold as it was mainly in the shade. Some chlorine in the pool would have been preferable. Food was excellent, transport to Ubud town centre was complimentary and reliable. Staff were friendly and helpful. Nothing was too much trouble to organise. Staff organised all our tours in advance with a private taxi driver, who was knowledgeable and helpful.

2/10 Terrible

Manjinder

Liked: Staff & service
Disliked: Cleanliness
Arrived late night , beautiful room friendly staff, restaurant was closed, we were promised Honeymoon cake and welcome drinks, it was late at night so weren’t provided. Water pressure first day was low to none really, took us 45 minutes to take shower, beautifully decorated surely. Breakfast was beautiful. Booked massage wonderful masseuse great massage. Booked candle light dinner paid about, 2.2 million Rupiah(£130), again absolutely beautiful decorations but food was unexpectedly bland poor preparation and tasteless really, barely ate, most expensive meal of our lives. Didn’t say much at that time didn’t wanted to spoil mood of the special day. Paid for Decorations basically not for food. Airport pick up was 2.5 x time pricer than standard rate. We had good time but unfortunately prices we were charged as absurdly expensive and overpriced. Rather go to restaurant and order meal there , candle light dinner end up very bad experience.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated
Stayed 5 nights in May 2025

10/10 Excellent

Sharon

Stayed 4 nights in Apr 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. By far the best resort we have stayed at.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

2/10 Terrible

Suresh

Stayed 4 nights in Feb 2024

10/10 Excellent

Astrid

Liked: Cleanliness, amenities
Das Resort liegt etwas außerhalb von Ubud City aber man braucht mit dem Shuttlebus nur ca. 15 Minuten. Wir hatten eine Luxuriöse Suite absolut perfekt. Toller Service in allen Bereichen, Restaurant hat eine sehr feine Küche! Wir würden in Ubud diese Unterkunft auf jeden Fall wiederwählen! Wir haben uns auch andere Resorts direkt in Ubud bei angeschaut, auch super aber das Alena hat uns vom Flair her am Besten gefallen. Wer mal auswärts Essen gehen möchte, sollte unbedingt die Cantina und das Wildair in Betracht ziehen. Beide top!!! Frühstück hat ca. 6 verschiedene Wahlmenüs. Wurst und Käse darf man in Bali allerdings nicht erwarten. War auch in den anderen Hotels unserer Reise so. Gerne wieder!
Stayed 8 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario lugar de principio a fin!!!!
Stayed 16 nights in Apr 2023

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Deepti

Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service. One of us has a birthday and they gave us cake and "happy birthday" written from leaves on our room. Overall awesome place and service. The place is a bit hidden and the only room for improvement is that some of the staff didn't wear mask during pandemic time like this so it made me quite uncomfortable. Health protocol should be a priority.
Stayed 1 night in Nov 2020