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SereS Springs Resort & Spa Singakerta - CHSE Certified

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3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
View from room

Overview of SereS Springs Resort & Spa Singakerta - CHSE Certified

VIP Access

SereS Springs Resort & Spa Singakerta - CHSE Certified

5-star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Banjar Jukut Paku Singakerta, Ubud, 80571

Explore the area

  • Popular LocationCandi Tebing Jukut Paku3 min walk
  • Popular LocationUbud Monkey Forest15 min drive
  • Popular LocationUbud Traditional Art Market19 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)66 min drive

Room options

About this area

Ubud

Located in Ubud, SereS Springs Resort & Spa Singakerta - CHSE Certified is on the riverwalk. Candi Tebing Jukut Paku and Taman Ayun Temple are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Travelling with kids? Consider Bali Orchid Garden and Bali Safari and Marine Park. Take the opportunity to explore the area for outdoor excitement like mountain biking.
Visit our Ubud travel guideOpens in a new window
Map

What's nearby

  • Candi Tebing Jukut Paku - 3 min walk
  • Puri Lukisan Museum - 6 min drive
  • Ubud Monkey Forest - 15 min drive
  • Ubud Traditional Art Market - 19 min drive
  • Ubud Palace - 19 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 64 min drive

Restaurants

  • The Green window Café - 20 min walk
  • Sage - 20 min walk
  • Warung Rama - 3 min drive
  • Hongalia - 3 min drive
  • Famous - 3 min drive

About this property

SereS Springs Resort & Spa Singakerta - CHSE Certified

5-star luxury hotel by the river
Located close to Candi Tebing Jukut Paku and Ubud Monkey Forest, SereS Springs Resort & Spa Singakerta - CHSE Certified provides a return airport shuttle, a poolside bar and a terrace. Indulge in a facial, a body scrub and a deep-tissue massage at SereS Spa Sanctuary, the on-site spa. Enjoy local and international cuisine, garden views, and al fresco dining at the two on-site restaurants. Aerobics classes and yoga classes are offered at the gym; SereS Springs Resort & Spa Singakerta - CHSE Certified also has shopping on site, mini golf and a cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • A gift shop, a computer station and meeting rooms
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 80 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Balconies or patios, childcare services and electric kettles

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5 kilometers

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: IDR 302500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mulberry Place
  • Bell' Aria
  • Caffe DarSini

Things to do

  • 3 outdoor pools
  • 6 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 302500 per person (approximately)
  • Airport shuttle fee: IDR 495000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

SereS Springs Resort Singakerta Ubud
SereS Springs Resort Singakerta
SereS Springs Singakerta Ubud
SereS Springs Singakerta
SereS Springs Resort Spa Singakerta
SereS Springs Resort Spa Singakerta CHSE Certified
SereS Springs Resort & Spa Singakerta - CHSE Certified Ubud
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel

Frequently asked questions

Does SereS Springs Resort & Spa Singakerta - CHSE Certified have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 456.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SereS Springs Resort & Spa Singakerta - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does SereS Springs Resort & Spa Singakerta - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 495000 per vehicle applies.

Where is SereS Springs Resort & Spa Singakerta - CHSE Certified located?

This family-friendly Ubud hotel is located on the riverwalk, within 2 mi (3 km) of Candi Tebing Jukut Paku and Ubud Monkey Forest. Ubud Traditional Art Market and Tegenungan Waterfall are also within 6 mi (10 km).

SereS Springs Resort & Spa Singakerta - CHSE Certified Reviews

SereS Springs Resort & Spa Singakerta - CHSE Certified Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 322 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 50 out of 322 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 15 out of 322 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 5 out of 322 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 322 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was absolutely wonderful. When I arrived in the evening the staff was very helpful they help me get to my room showed me around. I got to go exploring and I saw the spa booked a massage for the following evening and relaxed by the pool. The staff went above and beyond to make my stay wonderful day helped arrange anything I wanted to do the room was clean the air conditioning worked the refrigerator worked I was poolside so I could just walk out right to the pool. The one thing that got my attention was during exploring there were three flights of stairs to get down by the natural spring pool and by the time I got back up I needed a shower I didn't know that there were buggy systems if you stayed down there in the Villas absolutely wonderful stay for my first time in Bali I will be back.

10/10 Excellent

huishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view

10/10 Excellent

chunyang

Travelled with group
Liked: Cleanliness, staff & service, amenities
這次住烏布住了四晚，整體服務都很親切！跟朋友住雙床房，床很高很厚，睡起來很舒服。除了浴室的浴缸，陽台也有一個泡澡浴缸，可以眺望整個梯田。 飯店的無邊際游泳池很美，很多可以曬太陽的躺椅。 Spa的服務很舒服，而且價格超值！ 早餐有特色的是冷壓果汁機、多種口味蜂蜜的鬆餅和傳統風味的粥 另外還有跟飯店預約租機車，整體來說使用了非常多飯店的服務，再配上這個超值的房價，非常推薦！

6/10 Okay

Basma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed in Ananda River Front Lower Pool Villa. Villa is clean, nicely furnished. The bathroom is amazing. The private pool is not big enough to swim. It’s more for relaxing or for kids play. Breakfast is good. Nice western and Asian variety. Dine in menu doesn’t offer a lot of options but all the meals we ordered were very good, tasty and filling. The major drawback for us were two issues. I specifically reserved the “lower” villa because I have knee problems and I thought the lower one will be more accessible for me. To my disappointment, the only way to access the villa is through 90 steps stairway. Yes I counted them. The stairway is not covered, its outdoor so when it rains, and this happens a lot, the stairway is completely wet. I asked them to send us a buggy to take us upstairs to the restaurant area because it was raining heavily. They said the buggy can’t go down to the lower villa because “it is too slippery”. Yes I know it’s too slippery that’s why I need the buggy. Had I known in advance about this issue I would’ve never picked this villa. I believe they should state clearly in the description that it’s only accessible through the outdoor 90 steps stairway, even during the rain. The other issue for us was when we try to order grab ride, gojek, or klock. There are people staying right outside the hotel forbidden the cars from picking up passengers because they want us to hire them instead. We had to use the hotel cars which is 4 times grab price.

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfasts, but need to add more variety for meals.

6/10 Okay

Nikolaus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room and pool good food very limited and Spa very poor and expensive

10/10 Excellent

Yit Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and service