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Reviews of Bunut Garden Luxury Private Villa

4 out of 5
Bunut Garden Luxury Private Villa
Jalan Cocoa II, Br. Bunutan, Kedewatan, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark, Napier

Liked: Cleanliness, property conditions & facilities
Great place to stay, friendly and helpful staff. Loved the private pool. Good breakfasts
Stayed 4 nights in May 2023

10/10 Excellent

HYANGGEUN

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Casey, Brisbane, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is was nice and quiet and clean. As the front entrance is still under construction we thought that it was going to be noisy and busy with workers, but we were pleasantly surprise. The staff were friendly and helpful.
Stayed 3 nights in Feb 2020
Response from Ngurah on 2 Mar 2020
Dear Casey. Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. If you come back to our hotel, I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

10/10 Excellent

Catherine, Wisconsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're from the United States, and we visited Bali - Ubud for a portion of our honeymoon. We stayed in Bunut Garden Luxury Private Villa and it was like heaven! The private pool just outside our sliding patio doors was unbelievably wonderful and so peaceful. It felt like we were on our own private tropical island. We were served breakfast every morning, and there was several options to choose from. The roosters were a bit loud, but we actually enjoyed hearing them after the fist morning. The staff could not have been nicer. They accommodated every need, and they gave us complete privacy unless we asked for something. We'd recommend Bunut Gardens to everyone.
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised by the lack of matching of the existing photos to the booking with the reality, they put a one-view picture for all the different accommodation categories
Stayed 2 nights in Mar 2019
Response from Chandra on 31 Mar 2019
Dear Sir/Madam, Thank you for your review. Actually, we did not put one-view photo for all room types, we have put photos based on the room type accordingly. Perhaps you saw our general home photos and thought it was the one that you booked. You need to click the room type first to see its photos. Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! Extremely private and away from Ubud which in my opinion made it better. It was extremely quiet and relaxing. They give you a free shuttle once per day to Ubud which is perfect, you take your mobile room phone and call them when your ready to be picked up. It was always private with no other guests in the shuttle. They were extremely friendly and gave excellent customer service, some of the best I have every had and I’ve stayed at a lot of places around the world. The main women at the front in particular was so genuinely friendly. They served breakfast right to your villa every morning as well, the menu got old after the second night but it was still really good. The villa was beautiful and very clean, the pictures show how amazing it is but in person it is show stopping. The bed was wonderful and the pool was fantastic. When every I go back to Bali, this will always be my place to stay.
Stayed 5 nights in Jan 2019
Response from Laksmi on 16 Jan 2019
Dear Happy Guest, We are all delighted to have received your kind words today, thank you for taking the time to share your experience with the forum here. We are glad we achieved our goal of exceeding your expectations during your time with us and thank you for mentioning the service the team delivers day after day, they are just brilliant and make all the difference. We all hope to have you back with us very soon. Best regards, Laksmi

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was beautiful! We loved our stay so much! The staff was so friendly and kind. The breakfast was amazing! Everything is a quick motor bike ride away. I would recommend this villa to anyone!! We stayed for our honeymoon and enjoyed it so much!
Stayed 3 nights in Dec 2018
Response from Laksmi on 2 Jan 2019
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 Terrible

Selcuk

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
We had two nights in the villa. At first sight, everything seems almost perfect. The view was amazing. However, every morning during the stay, we got up with the construction sounds nearby which continued all day. It ruined all positive things about the property. We were here to relax and enjoy the view with sounds of nature and all we heard was construction sounds which made impossible to stay outside in the garden. After calling Hotels.com customer service, they contact the property. Since the property did not confirm the construction situation, we could not get refund the money back by Hotels.com. We would not definitely prefer this villa if we knew the situation. The worst thing was, the property did not do anything to compansate our bad experience!!!
Stayed 2 nights in Dec 2018
Response from Chandra on 5 Dec 2018
Hello Selcuk, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Actually, the construction sounds is from another villa nearby and we could not do anything about that sounds. We also had given you massage as complimentary for this inconvenient. And it seemed that you had satisfied enough and decided to extend your stay in our villa. Hope you can enjoy your stay with us again on your next holiday in Bali. Thank you.

10/10 Excellent

Adam, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Me and my wife spent 2 weeks here for our honeymoon and it was perfect for us! The villa had everything we needed, loved that we had a large water dispenser for free, plus little things like plug adaptors, teas, coffees etc were a nice touch. The staff were great and very friendly, we had a couple minor issues during our stay and they sorted everything out quickly and without any fuss at all. The location is nice and quiet, away from the business of Ubud centre, but close enough that the shuttle only takes 15-20 minutes to get there. The activites were great as well, slightly more expensive to go through the Villa but it was worth it as the driver will tell you all about the local culture, and take you to some quiet spots along the way, some of which are even better than main tourist attractions! The only thing to note, there isn't a great deal within walking distance of the Villa. A couple small food stores, and some very small Warungs, but if you wished to eat at a larger Warung/resturant most nights, you'd need to take a taxi or have your own transport. Overall we were really impressed with Bunut, and if your looking for a quiet base near Ubud then we'd highly reccommend staying here!
Stayed 13 nights in Oct 2018
Response from Laksmi on 21 Nov 2018
Dear Adam, Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards, Laksmi

10/10 Excellent

Jason, Shenzhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed villa- My wife and I loved our pool and facilities in Villa 2 and the smiles from the very helpful staff Yuyun, Ashree and Julie. We were welcomed by lovely flowers when we arrived to celebrate our anniversary and the breakfast was a delight. The complementary Ubud city shuttle worked well for us too. Bugs are a reality in the tropics, but did not bug us for the most part.
Stayed 1 night in Oct 2018
Response from Laksmi on 25 Oct 2018
Dear Jason, I appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us. Regards, Laksmi

10/10 Excellent

Johan Kiil

Liked: Cleanliness, room comfort
Such a beautiful place and amazing people!
We thoroughly enjoyed our stay here; we spent three nights here as part of our Honeymoon with the villa with private pool - the villa was exquisite and the service of the employees was absolutely amazing! I highly recommend this place :)
Stayed 4 nights in Oct 2023

8/10 Good

tella, Sizuoka Japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいこともあり素晴らしいビラです。 スタッフはフレンドリーですが、ウブドの情報などについてつたない英語に対応するコミュニケーションはいまいちでした。
Stayed 2 nights in Dec 2019

8/10 Good

Ako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かでいい所！
部屋も広くて、いろんなスペースがあってとてもよかったです。 レストランも利用したのですが、食べ物もよかったし、女性（ＡＭＩさん）もすごくよくしてくれました。またぜひ行きたいです。
Stayed 1 night in Jan 2019
Response from Chandra on 12 Jan 2019
Dear Ako, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Chandra

10/10 Excellent

Alexandre, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great staff
We spent 5 nights in one of the villas. The place is really quiet and intimate. Everything you can expect from such villas was provided. It is also a real pleasure to chill at the villa, surrounded by nature. Each member of the staff was nice and always seeking to take care of us, without being intrusive. We also appreciated the daily free shuttle service to Ubud Palace.
Stayed 5 nights in Aug 2018
Response from Laksmi on 18 Oct 2018
Dear Alexandre, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Regards, Laksmi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux
Très jolie villa avec piscine privée. Tout est mis pour vous mettre à l aise. L équipe est très sympathique et à l écoute ainsi que de bon conseil. Nous avons choisi de nous déplacer en sccot pour quelque roupies. Le complexe met à disposition 1 fois par jour un aller retour gratuit avec le taxi. A recommander au top
Stayed 4 nights in Jul 2018
Response from Risky Novi on 10 Aug 2018
Dear Guest, I appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us. Best Regards, Risky Novi Sales Marketing