Servis Apartment di Majlis Daerah Tweed

"Na"

"When I booked this hotel room - the photos used was showing rooms overlooking the pool in different angles. I booked the room and paid a non refundable payment. I assumed that we would get a similar looking room with that view as that was what was what they were showing, that’s why I picked this property. A day before arrival I was told this was not the room we would be getting. I did inform them that that was what I booked as per their photos, they said “sorry but as it’s fully booked they...

"Close to beach. Nice Large Bath , But is not Spa bath as doesn't work ( start button Inoperative). Shower good, nice pressure. Bedding is very good. Nice Day Bed outside. Pool is good for you too cool down. No lifts, 4 flights of stairs. When we Booked paid for all Nights booked through Expedia. ( We spoke to Expedia on line about Kingscliff Accommodation Extra Charges, they don't know why Then had to Pay Extra with Kingscliff Accommodation. Called to ask why, they don't know why. Told the...

"The Cotton Beach complex has a number of apartments which may differ slightly and so what you may experience may be slightly different from ours. Our apartment was very well appointed, very clean and had lovely views over the hills behind the coast. There were no major issues, although the lift was out of action on our final day there which may have caused problems for anybody with impaired mobility - the stairs were steep and wet on the day in question. There is some nice walking along the...

"Loved the proximity to the beach and lovely walks and ammenities "

"Unfortunately the lift to our room was out of order. There was ni signage about this. The guests included an 84 year old an 80 year old and a guest with a fractured ankle. Having to walk three flughts of stairs with suitcases was not easy. Contact was made to the bumber who advised they would let reception know then hung up on me. Could not call back. When maintenance person was asked the next day we were advised that it was broken before he left on leave and was not really interested. Remainder...