3 outdoor pools, pool loungers
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Reviews of Westward Look Wyndham Grand Resort and Spa

4 out of 5
Westward Look Wyndham Grand Resort and Spa
245 E Ina Rd, Tucson, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 94 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris, San Bernardino

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Wonderful resort in north Tucson near I-17 north. They have horses for rides. Pool was down upon last visit. Hope they rectified the problem.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, comfortable beds, friendly staff
Stayed 3 nights in May 2024
Response from Barbara on 22 May 2024
Thank you for sharing your feedback. We look forward to seeing you soon!

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in May 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Barbara on 22 May 2024
Thank you for sharing your feedback. We look forward to seeing you soon!

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great option for stays in Tucson
Stayed 5 nights in May 2024
Response from Barbara on 22 May 2024
Thank you for sharing your feedback! We appreciate you staying with us.

10/10 Excellent

Radwa, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms, tons to do, vast property, very enjoyable
Stayed 1 night in May 2024
Response from Barbara on 22 May 2024
Thank you for sharing your feedback. We look forward to seeing you soon!

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westward Look's property is well maintained offering natural desert landscape throughout. The Palm restaurant, behind the lobby, served one of the best rib eye steaks I've ever had and the staff was genuinely pleasant! Nice experience!
Stayed 2 nights in May 2024
Response from Barbara on 22 May 2024
Thank you for sharing your feedback and appreciation of our staff. We look forward to seeing you soon!

10/10 Excellent

David-Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Did have a small issue with ordering service with the qr codes around the properties but the staff got it all figured out.
Stayed 1 night in May 2024
Response from Director of Sales & Marketing on 16 May 2024
Thank you for being our guest. We appreciate your feedback and look forward to having you back soon. Safe Travels.

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem, we are glad we stumbled upon it. History of the place is fun and the vibe is great. Staff was on point at every turn.
Stayed 1 night in May 2024
Response from Director of Sales & Marketing on 16 May 2024
Thank you for being our guest. We are thrilled you found us, and we hope to have you back soon. Thank you for recognizing our amazing staff. Safe Travels

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and recommend for others to try it out
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a great location
Stayed 1 night in May 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The groundskeeper came about once every 5 years from the look of the debris strewn hither and yon.
Stayed 3 nights in May 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

AKHTAR, Mesa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hiking and dining options close by
Stayed 1 night in Feb 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

HAROLD, Federal way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, Rosa is the best super friendly and accommodating
Stayed 3 nights in May 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

GEORGE

Stayed 1 night in Apr 2024
Response from Barbara on 22 May 2024
Thank you for sharing your feedback. We appreciate your business.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service
The property needs some updating. The trails could use a lot more maintenance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing time and experience! Everyone was so friendly and welcoming. The room was incredible! No complaints what so ever!
Stayed 1 night in Apr 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable
Stayed 1 night in Apr 2024
Response from Desteny on 22 May 2024
Thank you for choosing the Westward Look for your stay in Tucson! We appreciate your feedback and hope to welcome you back soon!

4/10 Poor

Jennifer M

Disliked: Cleanliness, amenities
Dead insect (baby cockroaches in bathroom), Hair on floor. Dirty sheets. Found late in evening. My last stay also found bathroom dirty but I brushed it off off as a “one time thing”. Back to this stay; One phone in room does not work. Does not matter much but in a panic it may matter to someone who may need assistance. For the price, I expect a room in full working order, clean room, bathroom, bed. The food was good. Not sure I’d be back a 3rd time. Will see what management does to rectify. Changing rooms does not rectify the situation. Every room on the market; every time, should be “show ready” for the price. Families with kids who crawl around/barefoot or animals should consider staying elsewhere or inspect the room thoroughly before having free-range or settling in and letting guard down.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, unique property with many walking trails and plenty to do. It is well-kept and spotlessly clean, and the staff was consistently friendly and helpful. We wished the restaurant menu was a little broader but understand that is under development. Overall, we loved it and would highly recommend it!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nell

Stayed 5 nights in Mar 2024

6/10 Okay

Damien

Liked: Cleanliness, property conditions & facilities
I did a 2 night stay at the resort. In my opinion for $800 I spent I feel I should have chosen another resort in the area. Just coming onto the premises the staff there were not to friendly. I walked past a few staff members who were just cold. They didnt speak and went out of there way to evert eye contact. Not a way to start off a stay. Front desk staff were fairly polite but I still felt the coldness. No warm welcomes I can tell you. The rooms were fairly clean with a decent view. As far as food options they were bad. We ordered dinner and the 1st main 3 items I chose were out of stock that night. I was forced to order food I didnt even want due to lack of options. That is quite disturbing seeing as the resort seemed fairly empty. First time I have experienced this anywhere. Day time here was peaceful but again the resort just lacked alot. Breakfast was pretty good on Saturday morning. Saturday night again i called for dinner amd mostly all items were unavailable. This is the second night and im forced to order food i didnt want. My fiance had me call front desk to state my frustration. They did offer a $100 concession. Checkout time is at 11am Sunday morning. Tell me why cleani g services abrubtly came into my room while me and my fiance were packing at 8:30 am. Like wow. That was extremely disrespectful seeing as checkout ime wasnt for another 2 and a half hours. Invaded our privacy as well gave us a sence of urgency to get out. Idk. $800 for 2 night. I will go elsewh
Stayed 2 nights in Mar 2024

8/10 Good

Barry

Travelled with family
A step back in time when families wintered in Tucson. Lots of family activities available; tennis, volleyball, ball field, horse riding, ping pong and corn hole. Views from the property are breathtaking. Rooms are dated but spacious. All in all a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good property for our family
Stayed 2 nights in Mar 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first-time staying at your resort. We found it to be very beautiful and enjoyable. Your staff was very helpful and friendly. Our meal in the restaurant was very delicious. Our room was very nice and cozy. We will definitely stay at your resort once again.
Stayed 1 night in Mar 2024

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of our favorite places to stay in Tucson.
Stayed 4 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, friendly staff, 10/10 would come back
Stayed 1 night in Mar 2024

2/10 Terrible

Jayme

Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Sheri

Liked: Cleanliness, amenities
Room service never answered; tv didn’t work
Stayed 3 nights in Feb 2024

6/10 Okay

JEFF

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
service in the bar/restaurant was horrible.
Stayed 6 nights in Feb 2024

10/10 Excellent

jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort w wonderful employees.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth stay at the Westward Look. The view of the mountains, the beauty of the property and the wonderful lap pool can't be beat!
Stayed 5 nights in Feb 2024

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two things that stood out most for us was your staff and the relaxed, rather quiet and gentle the resort is. First of all, everyone who works there that we came into contact with deserves high praise. We enjoyed being around them, talking to them, and greatly appreciated the efforts they made for a pleasant stay. The layout of the resort is beautiful...uncluttered, enjoyable building colors and design, the landscaping is magnificent, the setting and view was terrific. I can't pick out one of your people for special praise because they all deserve it.
Stayed 10 nights in Feb 2024

8/10 Good

sylvia d

Travelled with group
While some things had been upgraded, other things need attention, upgrade, repair. The patio doors are hazy and need upgrade. The area around the units need landscaping even if only in stones to make it more attractive. Take a look at Robson resorts and how tidy and well maintained their grounds are.
Stayed 1 night in Feb 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Location! Room was a bit noisy from people staying upstairs. Room service was not answering for 2 days so that was a bit inconvenient. Room was clean and a good size. Overall a nice stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Todd

Travelled with partner
Liked: Staff & service, amenities
Not what it used to be- not horrible by any means but not worth the price
Stayed 3 nights in Feb 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The resort grounds were well maintained.
Stayed 4 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 4 nights in Feb 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauiful & unique property. Excellent service. Lovely rooms.
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fairly outdated hotel. Kind of lost its luster.
Stayed 1 night in Feb 2024

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and enjoy the hotel and facilities every time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

sharon bonesteel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I've been here quite frequently lately and the restaurant is very inconsistent. some great innovative dishes, then a surf and turf with great smoky shrimp served with the most grizzily piece of beef I have ever had - the dogs loved it though. The service is spotty, the host snooty, and in general failed to make money because I couldn't get a second drink. Also with a room full of sports fans, we had to rely upon a guest's prime membership to watch the game. Really? On a slow night, I still couldn't get proper attention at my table. Sad for a lovely venue.
Stayed 1 night in Feb 2024

8/10 Good

Len

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024