"Very spacious and clean room. Felt very comfortable and loved the water view. The shuttles were very convenient. Used the one from the airport which made getting to the hotel a breeze. Also used the shuttle to and from universal. Used the indoor pool and hot tub which you need a reservation for. Hot tub could have been hotter but was a nice option to have. Staff were accommodating. My sister called the morning before check In to get our rooms close and they put us right beside each other. Not a ton close by, and the shower had a broken tile. But would highly recommend staying here."