The staff were attentive and helpful but never pushy. The apartments are part of a massive building which obviously has considerable history. It has been tastefully and thoughtfully modernised, whilst retaining the character and grand nature of the original building. The facilities, including indoor and outdoor pools, fitness suite, restaurant, putting green, outside bar, etc have all remained open during the pandemic and whilst safety has been taken very seriously and given the appropriate priority, it is as unobtrusive as it can be and detracts remarkably little. Overall it was simply terrific value and I can’t readily imagine anything that might improve it.