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Reviews of Cyrus Hotel, Topeka, a Tribute Portfolio Hotel

4 out of 5
Cyrus Hotel, Topeka, a Tribute Portfolio Hotel
920 S Kansas Ave, Topeka, KS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 590 out of 782 reviews" "
Rating 8 - Good. 130 out of 782 reviews" "
Rating 6 - Okay. 37 out of 782 reviews" "
Rating 4 - Poor. 14 out of 782 reviews" "
Rating 2 - Terrible. 11 out of 782 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating as I had to move from a less than safe hotel at 9:00 p.m. The front desk personnel were very kind, and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely, clean hotel with friendly staff and excellent service. I wouldn’t stay anywhere else!
Stayed 1 night in Apr 2024

4/10 Poor

Cara

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Paid to park-not a big deal for a downtown hotel. Was told the charge would be on my Expedia receipt, which it is not. Requested a printed receipt upon checkout and the staff said that there was no point because it would show a $0 charge. I need a receipt for reimbursement for work travel and now have to pay for parking myself. Attempted to call the restaurant from my room 3 times to order and finally just went down to order. Was told it would be 15 minutes for my carryout order and waited over 30 minutes for one sandwich and soup. Customer service is not up to standard for this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

JeNae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and bar. Convenient, safe location.
Stayed 1 night in Feb 2024
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and restaurant and we hope to see you again soon.Best Regards,

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at this property!
Stayed 7 nights in Jan 2024
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

10/10 Excellent

srini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

6/10 Okay

Gayle

Disliked: Staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review! I do want everyone to have a stay that earns a 10. If you have any feedback that will help us improve please let me know. Once again, I appreciate you taking the time to share your feedback.Best Regards,

8/10 Good

Sami

Stayed 6 nights in Dec 2023
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review! I do want everyone to have a stay that earns a 10. If you have any feedback that will help us improve please let me know. Once again, I appreciate you taking the time to share your feedback.Best Regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
They have done a fantastic job with the Cyrus, and it is an amazing place to stay. It has a modern, luxury feel, along with nods to the history of Topeka throughout. I couldn't recommend it highly enough.
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

10/10 Excellent

Rayvon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here
Best place to stay in Topeka. It's like you've gone back into time at a grand hotel in NYC or London. Great view and super clean
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! We pride ourselves on cleanliness and customer service so I am glad that stood out! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

2/10 Terrible

Chad

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don’t stay here
The hotel is clearly under construction. The worst thing is the constant industrial noose running all night. When I called the front desk, they asked if I wanted security. Clearly they know the property is not under code. Well, I guess I’ll go back to trying to sleep with an airplane motor running outside my window…
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review. I will have to che k what room you are in, we do not have any construction going on other than some painting in the lobby area. I am not sure what that noise could have been but we will check. Thanks for letting us know.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful, newly renovated hotel just off I70 with great restaurant and bar. Very comfortable and quiet rooms
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka!

10/10 Excellent

Amy

Stayed 1 night in Dec 2023
Response from Rob - General Manager on 21 Feb 2024
Thank you for the review and feedback! I am glad you loved the hotel and we hope to see you again soon.Best Regards,

6/10 Okay

Eric

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review. We want all our guests to have a stay that earns a 10. If there is anything we can do to make it better please let us know, we love the feedback. We hope to see you next time you are in Topeka.

8/10 Good

Alexi, Calabasas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic building
Stayed 2 nights in Sep 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka! If there is anything we can do to make your next stay better, please let us know.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, and the rooms are amazing.
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka!

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff were helpful and kind.
Stayed 1 night in Dec 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and staff. We hope to see you again next time you are in Topeka!

10/10 Excellent

paul, Austin

Stayed 1 night in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka!

8/10 Good

Eric

Stayed 1 night in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka! If there is anything we can do to make the next stay better please let us know.

10/10 Excellent

Christine

Stayed 2 nights in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka!

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room error
Beautiful hotel. Very clean. Upon arrival, we were given the wrong type of room. The hotel did give us the type of room we had booked initially but felt like they blamed the error on hotel.com. I wished they would have just said, sorry we made a mistake. The room with a sofa/suite did not have a sofa, only a chair.
Stayed 2 nights in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We apologize we got the wrong room type initially but I am glad we got it corrected. Sometimes they do not come through with a specific type. We hope to see you again next time you are in Topeka!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again next time you are in Topeka!

10/10 Excellent

LaiTonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Wesley is awesome. Clean. Parking options were not very convenient.
Stayed 1 night in Oct 2023
Response from Rob - General Manager on 24 Dec 2023
Thank you for the review! We are glad you loved the hotel and our great team. We try to make the best of parking so thank you for your understanding. We hope to see you again next time you are in Topeka!

10/10 Excellent

Jerod, Parachute

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the central location within walking distance from venue and shopping downtown. Staff including valet and restaurant staff were lackadaisical. Front desk was very courteous and attentive.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again soon.Best Regards,

2/10 Terrible

Max

Disliked: Staff & service
Room was small and dark. Did not change towels even though we left them on the floor. No shower soap. Front desk totally unresponsive.
Stayed 2 nights in Sep 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review and feedback. We will visit with the team to find out what happened but we do not service the rooms unless requested until the 3rd night. We are currently starting a lighting project and will be adding lighting to each room. This will take us several months but I hope that next time you are here you come see the changes we are making.Best regards,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again soon.Best Regards,

10/10 Excellent

Tristan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made everything easy, and loved that the floors weren’t carpet, since we had 2 dogs. Great night of sleep, as everything was comfy and didn’t hear constant noise from other guests.
Stayed 1 night in Aug 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review. We are glad that you and your dogs had a great stay! We hope you will come see us again soon.Best regards,

8/10 Good

Patricia, PATCHOGUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby. Staff were friendly and helpful. Parking was confusing. Room is very spacious, clean and comfortable.
Stayed 1 night in Aug 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review and feedback. We are going to be changing the parking on November 5th so that all guests can self park in the garage behind the hotel. It is something that we have been working on with the city for some time and next time you are here it should be much easier. We hope to see you again soon.Best regards,

10/10 Excellent

josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, no issues
Stayed 1 night in Aug 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review! We are glad you loved the hotel and we hope to see you again soon.Best Regards,

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
5 star hotel with 3 star staff and food. Multiple piercings on the staff, which is very unprofessional for the quality of the hotel. The Weather Room food was lackluster and the breakfast which was $14 a person was way worse than a Days Inn continental breakfast. It should have been included in the stay. I would stay here again due to the quality of the rooms. However, I would not dine here at all.
Stayed 1 night in Aug 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review and feedback. I apologize you did not have the dining expirence that we expect for our guests. The weather room is a go to place here in Topeka so I am sorry you did not get that quality and will let the team know. We are a boutique hotel so we do have some different standards but I hope the rest of the stay you had was great and you will come see us again soon.Best Regards,

10/10 Excellent

Jon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving across country and needed a pet friendly hotel in the area. Cyrus came up as a rare option for low price and pet friendly. For starters, the location is RIGHT off the interstate. So close & convenient yet far enough to be noisy. Within 1 block of the hotel, there were numerous food options to walk to and tons of fun history right there on Topeka's "Main Street". We loved that. We parked on the street for FREE right in front of the hotel. Our King Room, the cheapest they offered, was HUGE. Tons of space. The solid surface floors were super clean as was the rest of the room. Walk in shower was extremely large. There were 2 big screen smart TV's (we got the room with a pull out couch for our 5 yr old). The staff was extremely friendly & helpful. The workout room was everything we needed and like the rooms and rest of the hotel, very clean. Breakfast was not included in our rate. I believe some rates do include it. It was basic and convenient but IMO not worth the $14.95 charge. That's nothing. We can figure out breakfast when traveling. No matter, this is a must stop for a weary traveler on I-70. Definitely don't miss if you need a place to sleep nearby.
Stayed 1 night in Aug 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the great review and feedback! We are glad you loved the hotel and all the wonderful things around us here in downtown. We are going to be rolling out a made to order breakfast menu to compliment the buffet very soon. We hope you get back to Topeka and come see us again soon.Best Regards,

10/10 Excellent

Elizabeth, KANSAS CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were great. Huge beautiful rooms. Coffee shop and restaurants on the same street.
Stayed 2 nights in Aug 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review! We are glad you loved the hotel and downtown and we hope you will come see us again soon.Best Regards,

10/10 Excellent

Charlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!! Be sure when visiting Topeka to take the Capital Dome tour, eat and drink at the Brew Bank and bowl and eat at The Pennant.
Stayed 3 nights in Jul 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review! I am glad you were able to take in all of the great things we have downtown! We hope you will come see us again soon.Best Regards,

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was way to soft and low to the ground.
Stayed 1 night in Jul 2023
Response from Rob - General Manager on 27 Sept 2023
Thank you for the review. We do have the standard Marriott mattress so I apologize it was too soft for you. I hope the rest of your stay was great and you come see us again next time you are in Topeka.Best Regards,

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very clean and modern. Delicious meal at the restaurant.
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rob - General Manager on 23 Jul 2023
Thank you for the review! I am glad you had a wonderful stay and we hope to see you again soon. Best regards,

10/10 Excellent

Orry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly. Amazing staff. Great location for just walking around the town.
Stayed 1 night in Jul 2023
Response from Rob - General Manager on 23 Jul 2023
Thank you for the review and feedback. We love to have our furry friends visit with our guests. We hope to see you again soon!Best regards,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Lams
Stayed 1 night in Jul 2023
Response from Rob - General Manager on 10 Jul 2023
Thank you for the review. I am glad you loved the hotel and we hope you will come see us again soon.Best Regards,

10/10 Excellent

Kari, Sedgwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite places to stay.
Stayed 1 night in May 2023
Response from Rob - General Manager on 10 Jul 2023
Thank you for the review. I am glad you loved the hotel and we hope you will come see us again soon.Best Regards,

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New, high end feel. The restaurant was excellent. Walking distance other restaurants and the state capitol.
Stayed 2 nights in Jun 2023
Response from Rob - General Manager on 10 Jul 2023
Thank you for the review and feedback. I am glad you loved the hotel and the restaurant! We hope you will come see us again soon.Best Regards,

8/10 Good

Amie, Thornton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and modern. The staff was friendly too. I didn't like that breakfast was not included and the parking was very inconvenient. The bed was horribly stiff but the pillows were nice.
Response from Rob - General Manager on 10 Jul 2023
Thank you for the review and feedback. We started a new breakfast buffet just today and there is an option to book with breakfast included. We hope you will come see us again soon.Best Regards,

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2023
Response from Rob - General Manager on 10 Jul 2023
Thank you for the review. I am glad you loved the hotel and we hope you will come see us again soon.Best Regards,