Pan Pacific Hotels & Resorts Tokyo hotels

"Excellent stay, the bathroom was fabulous with a very enjoyable bath- loved the toilet too. The room is tiny but functional. It was well equipped for a few nights in Tokyo. The view was great and the hotel is extremely central with everything on your doorstep. "

"Ease of checking in and out. Room was clean and staff were very nice."

"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"Thank you so much for making our stay so enjoyable. Happy to return to the hotel when next we’re visiting Japan "

"Had a great stay, room was a good size (bed was a bit small for 2 people)location was nice 20 min walk to central Shinjuku and quick access to metro. Narita express bus was a 5 min walk to catch back to the airport which was nice. "

"Amazing staff, good location, clean room and convenient laundry options on site."

"Everything at the hotel was perfect! Only thing I would say is the room were a little small. "

"Very helpful staff from check in to check out No issues found with room during stay Very convenient being attached the the airport limousine bus service from and to Haneda airport. Many convenience stores located in and around the hotel Luggage check in service is very helpful especially if you have a delayed flight. Check out was 11 am but we were able to keep our luggage with them till we had to go to the airport at 6pm+"

"We stayed here for two non-consecutive nights, first after a full day at DisneySea. The location is very convenient for Disney; 3 subway stops (~15 min). Shiomi Station is across the street (a 2 min walk). Exploring other parts of Tokyo requires a line transfer, which isn’t ideal with tired kids, but still manageable. For example, we opted for Ginza instead of Shibuya on our last night due to the shorter commute. Check-in was excellent. The staff were warm and welcoming, the lobby is spacious, amenities are freely available, and having a FamilyMart attached to the hotel was extremely convenient. We stayed in a family room with four twin beds, and there was still enough space for two large suitcases. The only downside was the lack of drawer space. The beds were very comfortable, and the shower had great water pressure. What truly stood out was the staff’s exceptional service. We had forwarded our luggage from a previous hotel using Airporter. The hotel confirmed they could receive our prepaid luggage, and they were incredibly responsive to all my questions via Expedia’s chat. When my daughter lost her backpack at Tokyo Skytree, a front desk staff member kindly called lost and found on our behalf, translated for us, confirmed the bag was found, and even asked about shipping options since we were leaving for Kyoto the next morning. They stored our luggage while we were in Kyoto. They also made disposing of our damaged luggage incredibly easy & no fees. I highly recommend!"