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Hotel JAL City Tokyo Toyosu

4.0 star property
Travelers find a perfect balance of urban energy and personal sanctuary in this Tokyo hotel, where city excitement meets comfortable relaxation

Choose dates to view prices

Just steps from Toyosu PIT and Toyosu Market, Hotel JAL City Tokyo Toyosu offers a strategic base with practical amenities. Guests can use convenient dry cleaning services, enjoy meals at the on-site restaurant, and stay connected with reliable in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is RM352
RM388 total
15 Jun - 16 Jun

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About this property

Hotel JAL City Tokyo Toyosu

  • Upscale hotel near teamLab Planets TOKYO
  • Located close to Toyosu PIT and Toyosu Market, Hotel JAL City Tokyo Toyosu provides a corner/local shop, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, smoke-free property and multilingual staff
    • A lift, bike parking and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 330 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with rainfall showers and separate baths/showers
    • 43-inch LCD TVs with Netflix, Hulu and streaming services
    • LED light bulbs, children's slippers and digital channels

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Policies

Check-in

Check-in time starts at 2:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2400 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Hotel JAL City Tokyo Toyosu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Tokyo Toyosu?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Tokyo Toyosu on 15 Jun 2026 start from RM352, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Tokyo Toyosu?

Self-parking is available for JPY 1500 per day. Limited spots are available.

What time is check-in at Hotel JAL City Tokyo Toyosu?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel JAL City Tokyo Toyosu?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel JAL City Tokyo Toyosu located?

Located in Koto, this hotel is within a 5-minute walk of teamLab Planets TOKYO and Toyosu PIT. Ariake Arena and Toyosu Market are also within 15 minutes. Shijo-mae Station and Shin-toyosu Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome buffet breakfast, nice staff, clean rooms
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marinalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area. Staff was extremely kind and helpful. Room was great size. Will be utilizing their facilities for future trips.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. Very good neighborhood. It’s good for family to stay. A little away from city but it’s safer and quieter
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us with quick access to various bus and train routes
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean, great views. There’s also a Lawson downstairs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great & the property was wonderful. I loved my room. The best thing by far at JAL City Tokyo was the staff! The reception team was outstanding. I was shocked to learn one of the best team members was a trainee.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good Room with great bathroom and service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melvin Jan

Liked: Cleanliness, amenities, property conditions & facilities
Service was outstanding, attached convenience store was a great touch.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms and attention for all our questions, the breakfast was great and staff always making sure everything was there at any time
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed to be close to Exhibition Hall. There is not much else in the area. Hotel seemed to be designed for many tour groups. Breakfast offering was adequate but line ups usually with only one coffee machine. Would not choose this location again. Desk staff were friendly and excellent. Room had no area for suitcases, very small closet.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Polrat

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very convenient to go around the area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff very friendly and helpful. I would highly recommend Hotel JAL for travelers looking to stay outside of Tokyo city but conveniently travel in.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thanh

Liked: Cleanliness
Room was lovely. Staff were very helpful with forwarding my luggage to other hotels. Would definitely stay again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Masaaki

Liked: Cleanliness
It was conformably.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning was excellent. Front desk staff very polite and helpful. Lawson convenience store connected to hotel and is open 24 hrs. One and a half blocks from two Yurikamome stations. Quiet location away from city center.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Zohreh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable, loved the pj's and pillow selection
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was competent, great location for attending the conference at Big Sight.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Brian Atsuko

Liked: Cleanliness, amenities, property conditions & facilities
Had a great 2-days stay! It’s clean and centrally located to everything which I enjoyed most. We’ll be back again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, we were very comfortable in the hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, property conditions & facilities
Clean room, great amenities, and convenient access to public transportation.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Staff and stupendous and extremely knowledgeable! food was clean and I had a very beautiful view of the city.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness
Clean room, Great Staff, Easily accessible transportation
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for a stay in Tokyo! Super clean, quiet, and convenient location. Excellent service, absolutely recommended!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Robert A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet. Also very close to the Toyosu Fish Market.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. The room was wonderful. We liked that it was a little far from main areas of Tokyo. We didn't eat at the hotel. The Lawson was very convenient. A great stay
Stayed 2 nights in Nov 2025