Hotel Dekat The Vineyards at Chappel Lodge

"Love"

"One of the worst hotels we've stayed at. Had problems checking in, staff could not find my reservation, waited for an hour until we checked in after a 4hr trip @3am. Room and elevators were very hot, drawers had stains and crumbs. Shower curtain STANK. Water pressure;not great. Bed was uncomfortable and made a lot of noise, staff said they would send someone to check it out, they never did. Staff offered to move us to another room (nextdoor) when we went to check it out the conditions of the...

"Clean rooms, pleasant staff, beautiful property."

"Very friendly staff!"

"The showers definitely need to be updated but otherwise the room was clean and spacious. Staff were very pleasant and helpful. Hotel lobby and grounds were great and location was perfect."

"Staff was always friendly. Hotel was super clean. Breakfast was warm, clean, and fresh. Gym had enough equipment for a good workout and open 24 hours. Hotel was in a good location and we enjoyed it was a 2 min drive to beautiful Main Street. "

"This was a terrible experience an glass door fell on my daughter the first day of my stay and they did nothing they didn’t even clean up the glass until the next day afternoon they mad us stay in the room with no accommodation for the incident they are even trying not to give me a refund"

"Desayuno muy rico, estacionamiento incluido y muy seguro !"

"This facility was clean and well maintained: the gym was really nice and everything worked, the roos were clean top to bottom (Baseboards, caulking in bathroom- so wel taken care of). The kicthen was perfection (clean and stocked with everything). Bed was comfy with firm and soft pillows. The staff was the star: from the vivacious and informative ‘Vi” on the night shift, to the welcoming and helpful “Cindy” at check out, the cheerful the house keepers, to the sweet young man who mopped the...

"It was okay "

"Close to airport"

"I booked the hotel because of the pool and the rate. and I could have chosen a different hotel in Austin 5 min away from downtown for the same price but chose this one because my son wanted to use the pool. I made sure to call and confirm the pool was open before booking. when we got there the pool was DIRTY lots of leaves, the floor had sediment the type that is slippery. DISGUSTING. I want a partial refund. we drove to the hotel to use the pool but the. because of this we had to change plans...

"Breakfast was good and room was clean."

"Booked a king bed room and got a full sized bed . Had to sleep on the pull out sofa bed because they were fully boo"

"I like how the front desk was trained on not saying my room number out loud. I like that they have a microwave in the unit and dishes to use and a dishwasher. It felt really clean and it was a great quality stay. I felt safe because of the two deadbolt locks inside my unit."

"It was ok, nothing special. Lobby coffee was cold and not good. Don't understand why its extra for parking, they have the parking lot like every other business. "

"Nice stay. Small TV with limited channel selection and some Freeway noise, but otherwise good"

"They not only didn't have breakfast, they served no coffee. Plus no coffee pots in the room."

"Pool was signed closed but appears this is to stop parties. Pool contained the same plastic bags when we arrived to when we left."